factual

Which item in the Noodles & Company Disclosure Document discusses maintaining current technology?

Noodles_Company Franchise · 2025 FDD

Answer from 2025 FDD Document

is added to the end of Item 17 of the Franchise Disclosure Document:

No statement, questionnaire, or acknowledgement signed or agreed to by you in connection with the commencement of the franchise relationship shall have the effect of (i) waiving any claims under any applicable state franchise law, including fraud in the inducement, or (ii) disclaiming reliance on any statement made by us, any franchise seller, or any other person acting on our behalf. This provision supersedes any other term of any document executed in connection with the franchise.

EXHIBIT H TO THE FRANCHISE DISCLOSURE DOCUMENT FORM OF IT SUPPORT SERVICES AGREEMENT

IT SUPPORT SERVICES AGREEMENT

This IT SUPPORT SERVICES AGREEMENT ("Agreement") is effective as of [ ], 20[ ] (the "Effective Date"), by and between Noodles & Company, a Delaware corporation having offices at 520 Zang Street, Suite D, Broomfield, CO 80021 ("Company"), and [Franchisee name], a [state/entity type] having offices at [Franchisee address] ("Franchisee"). Company and Franchisee sometimes are individually each referred to as a "Party," and collectively referred to herein as the "Parties."

WHEREAS, Company and Franchisee are parties to one or more Franchise Agreements ("Franchise Agreements"), pursuant to which Franchisee operates one or more Noodles & Company restaurants;

WHEREAS, Company offers certain restaurant technology support services to its franchisees; and

WHEREAS, Franchisee desires Company to perform such Services for Franchisee's internal business operations on the terms and conditions set forth in this Agreement.

NOW THEREFORE, in consideration of the covenants, terms and conditions set forth in this Agreement, the Parties agree as follows:

    1. Term. Unless earlier terminated as set forth in this Agreement, the term of this Agreement commences on the Effective Date and continues until each Franchise Agreement has expired or been terminated. Each calendar year during the term is referred to as a "Contract Year."
    1. Services. Subject to Franchisee's compliance with this Agreement and the Area Development Agreement, Company shall use commercially reasonable efforts to provide to Franchisee the services described in Schedule A (the "Services"). Franchisee acknowledges and agrees that Company uses third party contractors in performance of the Services and agrees to cooperate with all Company personnel, including such third party contractors, in their performance of Services for Franchisee.
    1. Company Access Rights. During the Term, Franchisee hereby grants to Company access to Franchisee's networks, applications and systems as reasonably necessary for Company to perform the Services.

Source: Item 9 — FRANCHISEE'S OBLIGATIONS (FDD pages 33–35)

What This Means (2025 FDD)

According to the 2025 Noodles & Company Franchise Disclosure Document, Exhibit H, specifically the IT Support Services Agreement, addresses maintaining current technology. This agreement outlines the terms and conditions under which Noodles & Company provides restaurant technology support services to its franchisees.

The Franchise Restaurant Technology Support (RTS) Plan, priced at $1,000 per restaurant per month, covers support for various technologies. These include internet and phone systems with managed broadband, firewalls, content filtering, and auto-attendant features. It also includes support for the Aloha point-of-sale system, covering hardware, back-of-house file servers, and menu changes. Support extends to OLO (Online Ordering) and Noodles Rewards programs, as well as data security and PCI compliance activities.

Additionally, the RTS Plan includes Arista wireless for guest WiFi with wireless intrusion detection and prevention systems, Restaurant Microsoft365 Email Accounts, and Restaurant iPad Management. This plan is designed to enhance the operational effectiveness of the Noodles & Company technology ecosystem and strengthen the data security posture of franchise restaurants. The accompanying contract governs the specific elements of the relationship established between Noodles & Company and participating franchisees.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.