What hardware is required to access 'The Binder' internal site for Noodles & Company?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
We will allow you access to our internal site which is an app platform powered by PlayerLync. This site is internally referred to as "The Binder" and is operated on an iPad. You will provide the hardware (iPad) based on the requirements of the platform. The system cost is per device per month. "The Binder" will provide you access to our electronic Operations Manual and other helpful information. You may print one copy of the Noodles & Company Operations Manual (147 pages) from "The Binder", which is allowed as a loan to you. (The Operations Manual Table of Contents is attached as Exhibit D.) The Operations Manual currently consists of a series of documents and writings regarding training, management, quality assurance, health and safety, safety and security, customer service, Approved Suppliers and other requirements for the establishment and operation of a Noodles & Company restaurant. (Franchise Agreement, Sections 4.03 and 12). You are solely responsible for any access license fees associated with use of the portal and for obtaining all necessary hardware and software for this access; and
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 36–48)
What This Means (2025 FDD)
According to the 2025 Noodles & Company FDD, franchisees are required to provide their own hardware to access the internal site known as "The Binder." This site, which is an app platform powered by PlayerLync, is operated on an iPad. The franchisee is responsible for ensuring the iPad meets the platform's requirements. The cost for using the system is per device per month.
"The Binder" provides franchisees with access to the electronic Operations Manual and other essential information. Franchisees are permitted to print one copy of the Noodles & Company Operations Manual, which consists of 147 pages, for their use. This manual contains documents and writings related to training, management, quality assurance, health and safety, customer service, approved suppliers, and other operational requirements.
In summary, a prospective Noodles & Company franchisee must supply an iPad that meets the specifications of the PlayerLync platform to access "The Binder." They are also responsible for any access license fees associated with using the portal, as well as obtaining any other necessary hardware and software.