What happens if an individual fails to successfully complete a Noodles & Company training program?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
Any new Operating Partner and general managers must successfully complete the appropriate certified training programs we designate before assuming the particular position. In lieu of attending the current training program, a general manager may be "certified" by Franchise Operations. We may require you and your Operating Partner and Restaurant management personnel to attend and successfully complete periodic or additional training programs. We may require you and your general managers to attend additional training, or other informational programs from time to time as we deem necessary for re-training, new product roll-outs, new equipment usage, etc. Additional training shall be provided upon your request or based on our determination that such training is necessary or desirable, at the cost set forth in our then current Operations Manual. You will be responsible for all compensation and expenses (including travel, meals and lodging and fully-burdened salaries and expenses for days or hours of such training) incurred by you and your Personnel in attending any training programs. You must immediately replace any individual who fails to successfully complete any training program. Our training programs are more fully described in the Noodles & Company Operations Manual. The scheduling, content and duration of our training programs are at our discretion and we reserve the right to modify such training, including the materials, equipment and support used.
Source: Item 22 — CONTRACTS (FDD pages 98–99)
What This Means (2025 FDD)
According to the 2025 Noodles & Company Franchise Disclosure Document, any individual who does not successfully complete the required training program must be immediately replaced. This requirement applies to new Operating Partners and general managers, who must complete certified training programs before assuming their positions.
Noodles & Company may also require franchisees, Operating Partners, and restaurant management personnel to attend and successfully complete periodic or additional training programs. These additional programs could be for retraining, new product roll-outs, or new equipment usage. The franchisee is responsible for all compensation and expenses, including travel, meals, lodging, and salaries, incurred by themselves and their personnel while attending these training programs.
The Noodles & Company Operations Manual further describes the training programs. The scheduling, content, and duration of the training programs are at Noodles & Company's discretion, and they reserve the right to modify the training, including the materials, equipment, and support used. This ensures that all personnel are adequately trained and up-to-date with Noodles & Company's standards and operational procedures.