What is the Noodles & Company franchisee's responsibility if the landlord is responsible for certain repairs?

According to the 2025 Noodles & Company Franchise Disclosure Document, if a Noodles & Company franchisee is not permitted to make certain repairs because the landlord is responsible for common area maintenance, the franchisee must make diligent efforts to ensure the landlord makes the repairs in a timely and workmanlike manner. This means the franchisee cannot simply ignore necessary repairs if they fall under the landlord's responsibilities.

This requirement places a responsibility on the franchisee to actively communicate and follow up with the landlord to ensure the Noodles & Company restaurant is properly maintained. The franchisee must take proactive steps to ensure the landlord fulfills their obligations. This could include notifying the landlord of the required repairs, regularly checking on the progress, and escalating the issue if the landlord does not respond promptly or adequately.

This clause protects Noodles & Company's brand image by ensuring that restaurant locations are well-maintained, even when the responsibility for those repairs falls outside of the franchisee's direct control. It also highlights the importance of a good working relationship between the franchisee and the landlord, as effective communication and follow-up are essential to fulfilling this obligation. Prospective franchisees should carefully review the lease agreement to understand the division of responsibilities between themselves and the landlord regarding maintenance and repairs.