When should a Noodles & Company franchisee identify their General Manager and begin training?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
ments or otherwise may conflict with your obligations hereunder. You agree to provide us with an executed copy of any arrangement,
agreement or contract, and all amendments thereto, with your Operating Partner. We shall have no responsibility, liability or obligation to any party to any such arrangement, agreement or contract, or any amendments thereto, on account of our approval thereof or otherwise, and you agree to indemnify and hold us harmless with respect thereto. Your Noodles & Company Restaurant at all times must be managed by your Operating Partner or by an on-site general or assistant manager or a shift supervisor who has completed the appropriate training programs.
8.04 General Manager. The high-quality food and operation of the Noodles & Company Restaurant is the core element of our concept success. An essential element of operation is the selection, training and overall performance of our in-restaurant general managers. All general managers must complete, to our satisfaction, Noodles & Company's then-current Certified Training Program. Optimum restaurant performance requires specialized leadership in the form of a duly trained general manager. The general manager must dedicate 100% of his or her working time to the management of your Noodles & Company Restaurant. To ensure the integrity of our Restaurants, the general manager position must be a full-time position and may not be combined with an area or district manager or any other position.
Source: Item 23 — RECEIPT (FDD pages 99–350)
What This Means (2025 FDD)
According to Noodles & Company's 2025 Franchise Disclosure Document, a franchisee must ensure that their general managers complete the Certified Training Program to Noodles & Company's satisfaction. To maintain the integrity of the restaurants, the general manager position must be full-time and cannot be combined with other roles like area or district manager.
Prior to opening their first Noodles & Company restaurant, the franchisee, their Operating Partner, general managers, and any other personnel with operating responsibilities must complete the appropriate training program to Noodles & Company's satisfaction. Subsequently hired personnel must complete the approved training program before assuming their positions, as outlined in the Operations Manual.
The high-quality food and operation of the Noodles & Company restaurant is a core element of the concept's success, making the selection, training, and performance of general managers essential. Optimum restaurant performance requires a duly trained general manager, who must dedicate 100% of their working time to managing the Noodles & Company Restaurant.