What forms of ongoing guidance does Noodles & Company furnish to franchisees regarding the System?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
- 4.02 On-Going Guidance. We will furnish you periodic guidance with respect to the System, including improvements and changes to the System. Such guidance, at our discretion, will be furnished in the form of the Operations Manual, bulletins and other written materials, consultations by telephone or in person, or by any other means of communications. At your request, we may provide special assistance at your place of business for which you will be required to pay the per diem fees and charges we may establish from time to time.
Source: Item 23 — RECEIPT (FDD pages 99–350)
What This Means (2025 FDD)
According to Noodles & Company's 2025 Franchise Disclosure Document, the company will provide franchisees with periodic guidance regarding the Noodles & Company system. This support includes updates and changes to the system, delivered through various channels.
The guidance may be provided through the Operations Manual, which is a common method in franchising for communicating standards and procedures. Additionally, Noodles & Company may use bulletins, written materials, consultations via telephone or in person, or other means of communication to keep franchisees informed.
Noodles & Company also offers the possibility of special on-site assistance at the franchisee's restaurant. However, this support is not free; the franchisee will be required to pay per diem fees and charges that Noodles & Company establishes. Franchisees should inquire about the specific costs associated with this on-site assistance to factor it into their operational budget.