According to Noodles & Company's 2025 Franchise Disclosure Document, Brad West held the position of Chief Operating Officer from March 2021 to February 2025. Prior to this, he was the Executive Vice President of Operations from September 2017 to March 2021. As of February 2025, Mr. West transitioned to the role of Chief of Staff and plans to retire from Noodles & Company in June 2025.

For a prospective franchisee, understanding the roles and transitions of key personnel like the Chief Operating Officer is important. The Chief Operating Officer typically oversees the day-to-day administrative and operational functions of the company. Knowing who holds this position and their experience can provide insight into the leadership and management of Noodles & Company.

The fact that Mr. West transitioned to Chief of Staff in February 2025 and plans to retire in June 2025 indicates a change in leadership. This could be a crucial time for franchisees as new leadership may bring changes to operational strategies, support systems, or overall company direction. Franchisees might want to inquire about the transition plan and how it will affect their operations and support from the franchisor.