Besides a general manager, what other staff must a Noodles & Company Restaurant employ?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
n essential element of operation is the selection, training and overall performance of our in-restaurant general managers. All general managers must complete, to our satisfaction, Noodles & Company's then-current Certified Training Program. Optimum restaurant performance requires specialized leadership in the form of a duly trained general manager. The general manager must dedicate 100% of his or her working time to the management of your Noodles & Company Restaurant. To ensure the integrity of our Restaurants, the general manager position must be a full-time position and may not be combined with an area or district manager or any other position.
8.05 Restaurant Organization. Your Noodles & Company Restaurant must be staffed by at least one general manager who has completed the then current management training program approved by us and appropriate numbers of assistant managers, shift supervisors, and other employees so that all shifts are staffed by at least one assistant manager or shift supervisor. You may not operate your Noodles & Company Restaurant without covering every shift with a suitably trained member of management or shift supervisor.
You (or your Operating Partner) at all times must remain active in overseeing the operations of your Noodles & Company Restaurant. If the relationship with your Operating Partner terminates, you must promptly hire a successor Operating Partner.
Source: Item 23 — RECEIPT (FDD pages 99–350)
What This Means (2025 FDD)
According to Noodles & Company's 2025 Franchise Disclosure Document, a Noodles & Company restaurant must employ appropriate numbers of assistant managers, shift supervisors, and other employees. All shifts must be staffed by at least one assistant manager or shift supervisor.
The franchisee or an Operating Partner must remain active in overseeing the restaurant's operations. If the Operating Partner's relationship terminates, a successor must be hired promptly and complete the required training program. The franchisee is responsible for all employment decisions, including hiring, firing, compensation, training, supervision, and discipline of personnel.
All personnel must complete Noodles & Company's approved training program for their respective positions, as outlined in the Operations Manual. The Operations Manual contains the mandatory and suggested standards, specifications, and operating procedures for developing and operating a Noodles & Company restaurant.