Besides the franchisee or Operating Partner, who else can manage a Noodles & Company restaurant?
Noodles_Company Franchise · 2025 FDDAnswer from 2025 FDD Document
ment responsibility or time commitments or that otherwise may conflict with the obligations under the Franchise Agreement. Your Noodles & Company restaurant must, at all times, be managed by you, your Operating Partner or by a manager who has completed the appropriate training program to our satisfaction. He/she must adhere to our customer service standards as outlined in the Operations Manual.
If you operate more than one Noodles & Company restaurant, you must hire a full-time general manager for each restaurant. Each of your general managers must dedicate 100% of his or her working time to the management of his or her restaurant. Your collective Noodles & Company restaurants must be under the on-site supervision of the Operating Partner or one or more full-time area or district managers who have completed the appropriate training program to our satisfaction. You may not operate any of your Noodles & Company restaurants without covering every shift with a suitably trained manager or shift supervisor.
As more fully set forth in the Franchise Agreement and the Area Development Agreement, you must implement all reasonable procedures we require to prevent unauthorized use or disclosure of confidential information. The procedures include the use of non-disclosure agreements with your owners, officers, directors and general managers and limiting the dissemination of the information to only those employees of yours who need to know. You and your owners must deliver the agreements to us.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 60–62)
What This Means (2025 FDD)
According to Noodles & Company's 2025 Franchise Disclosure Document, a Noodles & Company restaurant can be managed by the franchisee, the Operating Partner, or a manager who has completed the appropriate training program. If the franchisee operates more than one Noodles & Company restaurant, they must hire a full-time general manager for each location, and each general manager must dedicate 100% of their working time to managing their restaurant.
The franchisee's collective Noodles & Company restaurants must be under the on-site supervision of the Operating Partner or one or more full-time area or district managers who have completed the appropriate training program. The franchisee cannot operate any Noodles & Company restaurant without covering every shift with a suitably trained manager or shift supervisor.
Prior to opening the first Noodles & Company restaurant, the franchisee, Operating Partner, general managers, and any other personnel with operating responsibilities must complete the appropriate training program to Noodles & Company's satisfaction. Subsequently hired personnel must also complete the approved training program before assuming their positions, as outlined in the Operations Manual.