Who is the only approved supplier of IT Support Services for a Noodles & Company franchise?

According to the 2025 Noodles & Company Franchise Disclosure Document, the only approved supplier of IT Support Services is the Franchisor. This means that as a franchisee, you are required to purchase all IT support directly from Noodles & Company.

This requirement ensures that all Noodles & Company locations maintain a uniform standard of IT support and that the systems are compatible across the brand. While franchisees are generally required to purchase ingredients, goods, supplies, fixtures, and equipment from approved suppliers, the IT support services are unique in that the franchisor is the sole provider.

Item 11 of the FDD provides further details regarding the specific IT support services offered and the associated fees. In 2024, Noodles & Company's revenue for IT Support Services was $1,089,840, representing 0.22% of their total revenue of $493,271,000. This indicates the scale of IT support provided across the Noodles & Company system.

As a prospective franchisee, it is important to carefully review Item 11 to understand the scope of IT support provided by Noodles & Company, the associated costs, and any potential limitations. Understanding these requirements is crucial for budgeting and operational planning.