Under what conditions would a Mrcool franchisee be required to pay for supplemental on-site training?
Mrcool Franchise · 2025 FDDAnswer from 2025 FDD Document
| initial training, either before or after you open. Initial training is conducted at facilities we designate and you must pay for all other expenses of your trainees, including salary, travel and accommodations. | |||
|---|---|---|---|
| Supplemental On-Site Training | Our then current daily rate per trainer, plus expenses we incur. Current rate is $899 per day | When invoiced and prior to training | If you request or we require on-site training at your Center, you must pay our then current trainer fee plus our expenses related to travel and accommodations. |
Source: Item 6 — OTHER FEES (FDD pages 12–18)
What This Means (2025 FDD)
According to Mrcool's 2025 Franchise Disclosure Document, a franchisee may be required to pay for supplemental on-site training under specific circumstances. If the franchisee requests on-site training or if Mrcool requires it at the franchisee's center, the franchisee is responsible for covering the costs. This includes Mrcool's then-current trainer fee, along with expenses related to travel and accommodations for the trainer. As of the date of the FDD, the current rate for supplemental on-site training is $899 per day, plus expenses. Payment is due when invoiced and prior to the training.
This policy means that a Mrcool franchisee needs to budget not only for the initial training but also for potential additional training needs that may arise. These needs could stem from a franchisee's desire for extra support or from Mrcool's assessment that on-site training is necessary to ensure operational standards are met. The cost of $899 per day, in addition to travel and accommodation expenses, could represent a significant unplanned expense.
It is important for prospective Mrcool franchisees to understand the conditions under which supplemental training might be required and to factor these potential costs into their financial projections. Franchisees should also clarify with Mrcool what specific situations might trigger a mandatory on-site training requirement to better prepare for such scenarios. Understanding these potential costs upfront can help avoid financial strain and ensure smooth business operations.