Who is responsible for covering the costs and expenses related to Mrcool franchisee training programs?
Mrcool Franchise · 2025 FDDAnswer from 2025 FDD Document
nsible for the ongoing training of Franchisee's employees, staff and all other employees of the Franchised Business. Said on-going training must conform to Franchisors standards and specifications. The Training Program shall be structured, configured and established by Franchisor from time to time. The Training Program may be structured so that it is offered and completed by Franchisee in various phases.
(2) Franchisee or, if Franchisee is a Corporate Entity, Franchisee's Managing Owner and Manager, at Franchisee's sole cost and expense, must attend and successfully complete all refresher training courses or system-wide training courses, additional training programs and seminars as Franchisor periodically may designate or offer in Franchisor's Reasonable Business Judgment. Franchisor provides instructors and training materials for those programs and seminars, but Franchisor reserves the right to assess Franchisee reasonable charges for such training. Franchisee is responsible for all expenses Franchisee and Franchisee's employee incurs in connection with attendance and
participation in these programs and seminars, including, without limitation, the cost of transportation, lodging, meals and any salaries and other wages.
- (3) Franchisee shall pay all costs and expenses incurred by Franchisee and, those attending training on behalf of Franchisee, in connection with Franchisee's participation in all Training Programs and, satisfaction of Franchisee's Training Program obligations as designated by Franchisor.
- (4) Subject to Franchisor's approval and agreement, Franchisor may offer supplemental training to Franchisee at Franchisee's Center Location or, as elected by Franchisor, remotely through online web based conferencing (hereinafter referred to as "Supplemental Training"). Franchisor, in Franchisors Reasonable Business Judgment, reserves the right to reject or approve of any request by Franchisee for Supplemental Training. If Franchisor does agree to offer and provide Supplemental Training, Franchisee shall pay to Franchisor a supplemental training fee at the rate of $899 per trainer per day plus, if applicable, reimbursement of travel and hotel accommodation expenses incurred by Franchisor (the "Supplemental Training Fee"). Franchisee agrees that in each instance where Franchisee hires a new Operating Manager, and/or Franchisor, in Franchisor's Reasonable Business Judgment, determines that Franchisee is not satisfying and/or meeting Franchisor's operational standards, Franchisor may require that Franchisee, and/or, as applicable, Franchisee's Operating Manager participate in and, successfully complete, Supplemental Training pay the Supplemental Training Fees designated by Franchisor. Supplemental Training Fees shall be pre-paid in advance of training and upon submission of invoice by Franchisor to Franchisee.
- (5) Franchi
Source: Item 23 — RECEIPTS (FDD pages 55–263)
What This Means (2025 FDD)
According to Mrcool's 2025 Franchise Disclosure Document, the franchisee is primarily responsible for covering the costs and expenses associated with training programs. This includes initial training, refresher courses, system-wide training, and any additional training programs or seminars that Mrcool may designate. If the franchisee is a corporate entity, this responsibility extends to the franchisee's Managing Owner and Manager.
The franchisee's financial obligations encompass all expenses incurred while attending and participating in these training programs and seminars. Specifically, the franchisee must cover the costs of transportation, lodging, meals, salaries, and any other wages for themselves and their employees attending the training. Mrcool provides the instructors and training materials, but retains the right to charge franchisees for the training programs.
In addition to the standard training programs, Mrcool may offer supplemental training at the franchisee's center location or remotely. If Mrcool approves and provides this supplemental training, the franchisee is required to pay a supplemental training fee of $899 per trainer per day, along with any applicable reimbursement for travel and hotel accommodation expenses incurred by Mrcool. These supplemental training fees must be prepaid before the training begins, upon submission of an invoice from Mrcool to the franchisee. Mrcool also maintains the right to approve all individuals attending and participating in any training program.