Where must I purchase signage for my Mrcool Center?

According to Mrcool's 2025 Franchise Disclosure Document, the signage for your Mrcool Center must meet Mrcool's standards and specifications and must be purchased from Mrcool's designated suppliers. This requirement ensures that all signage aligns with Mrcool's brand identity and quality standards.

This restriction is part of a broader system where Mrcool requires franchisees to purchase or lease certain goods and services from approved or designated suppliers, including Mrcool itself or its affiliates. These source-restricted goods and services are essential for maintaining uniformity and quality across the Mrcool system. Mrcool may designate exclusive suppliers and can modify the list of approved suppliers, notifying franchisees through various means, including updates to the manuals or electronic correspondence.

If a franchisee wishes to use a supplier not already approved by Mrcool, they must submit a written request for approval, along with any information, samples, or testing data that Mrcool may require. Mrcool may charge a fee to cover the costs of evaluating the proposed supplier. Approval is not guaranteed and depends on factors such as the supplier's ability to meet Mrcool's standards and the overall interests of the Mrcool system.

During the fiscal year ending December 31, 2024, Mrcool earned $850,684 from franchisee purchases, which represented 67.30% of its total revenues of $1,263,312. While Mrcool and its affiliates may receive rebates or other benefits from designated suppliers based on franchisee purchases, Mrcool does not provide franchisees with any material benefits for using particular suppliers. This system ensures that Mrcool maintains control over branding and quality while also potentially benefiting financially from franchisee purchases through designated suppliers.