What are some of the factors Mrcool considers when evaluating a supplier?
Mrcool Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not make our procedures or criteria for approving suppliers available to our System franchisees, except that when evaluating the approval of a particular supplier, among other things, we consider: whether the supplier can demonstrate to our reasonable satisfaction the ability to meet our standards, specifications and production requirements, the suppliers quality control, whether or not we are the exclusive supplier of the particular item, whether or not our affiliate or affiliates are the exclusive supplier of the particular item, and whether or not the suppliers approval, in our sole determination, will allow us to advance the overall interests of the System and our company. If we have previously approved a supplier, and their standards fall below our designated standards, we will revoke our approval. We will notify you in writing of us revoking our approval.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 23–26)
What This Means (2025 FDD)
According to Mrcool's 2025 Franchise Disclosure Document, when evaluating a supplier, Mrcool considers several factors to ensure that the supplier meets their standards and that the overall interests of the Mrcool system are advanced. These factors include the supplier's ability to demonstrate that they can meet Mrcool's standards, specifications, and production requirements to Mrcool's reasonable satisfaction. Mrcool also considers the supplier's quality control processes.
In addition, Mrcool takes into account whether Mrcool itself or its affiliates are the exclusive supplier of the particular item in question. Finally, Mrcool considers whether or not approving the supplier will allow Mrcool to advance the overall interests of the Mrcool system and the company.
It is important to note that Mrcool does not make its specific procedures or criteria for approving suppliers available to its franchisees. Mrcool retains the right to revoke approval of a previously approved supplier if their standards fall below Mrcool's designated standards, and Mrcool will notify franchisees in writing if such a revocation occurs. This ensures that Mrcool maintains control over the quality and consistency of its products and services, which is a common practice in franchising to protect brand standards.