What was Edward Hess's role at HHO Carbon Clean Systems before joining Mrcool?
Mrcool Franchise · 2025 FDDAnswer from 2025 FDD Document
Edward Hess is our Franchise Operations and Sales Manager and has held this role since September 2024. From June of 2024 to September 2024 Mr. Hess was Sales Representative at Ingram's Water and Air Equipment in Hickory, Kentucky. From July 2022 to June 2024 Mr. Hess was the Director of Technical Services at HHO Carbon Clean Systems. From March 2016 to July 2022 Mr. Hess worked as a Technical Operations Supervisor at Comcast in Paducah, Kentucky.
Source: Item 2 — BUSINESS EXPERIENCE (FDD pages 10–11)
What This Means (2025 FDD)
According to Mrcool's 2025 Franchise Disclosure Document, Edward Hess held the position of Director of Technical Services at HHO Carbon Clean Systems from July 2022 to June 2024. Before that, from March 2016 to July 2022, he was a Technical Operations Supervisor at Comcast in Paducah, Kentucky.
This prior experience is relevant because Edward Hess is currently the Franchise Operations and Sales Manager for Mrcool, a role he has held since September 2024. His background in technical services and operations, along with his more recent experience as a Sales Representative at Ingram's Water and Air Equipment, likely provides him with a diverse skill set applicable to supporting Mrcool franchisees.
For a prospective Mrcool franchisee, this information indicates that the individual responsible for franchise operations and sales has a solid background in technical and operational roles, which could be beneficial in understanding and addressing the technical aspects of the Mrcool business. Additionally, his sales experience may be valuable in guiding franchisees on sales strategies and techniques.