What is Edward Hess's current role at Mrcool?
Mrcool Franchise · 2025 FDDAnswer from 2025 FDD Document
Edward Hess is our Franchise Operations and Sales Manager and has held this role since September 2024. From June of 2024 to September 2024 Mr. Hess was Sales Representative at Ingram's Water and Air Equipment in Hickory, Kentucky. From July 2022 to June 2024 Mr. Hess was the Director of Technical Services at HHO Carbon Clean Systems. From March 2016 to July 2022 Mr. Hess worked as a Technical Operations Supervisor at Comcast in Paducah, Kentucky.
Source: Item 2 — BUSINESS EXPERIENCE (FDD pages 10–11)
What This Means (2025 FDD)
According to Mrcool's 2025 Franchise Disclosure Document, Edward Hess holds the position of Franchise Operations and Sales Manager. He has been in this role since September 2024.
Prior to joining Mrcool, Hess worked as a Sales Representative at Ingram's Water and Air Equipment from June 2024 to September 2024. Before that, he was the Director of Technical Services at HHO Carbon Clean Systems from July 2022 to June 2024. His earlier experience includes working as a Technical Operations Supervisor at Comcast in Paducah, Kentucky, from March 2016 to July 2022.
As Franchise Operations and Sales Manager, Hess's responsibilities likely include supporting franchisees in their operations, driving sales strategies, and ensuring the smooth functioning of franchise locations. His previous experience in technical services and sales may be beneficial in assisting franchisees with technical aspects of the business and implementing effective sales techniques.