How are credit card processing fees determined for Mrcool?

According to Mrcool's 2025 Franchise Disclosure Document, franchisees must use the franchisor's designated supplier and vendor for credit card processing, which may be integrated with Mrcool's designated business management system. The fees for these services are generally determined as a percentage of the franchisee's gross sales processed through credit cards.

This requirement means that Mrcool franchisees do not have the freedom to shop around for the best credit card processing rates. Instead, they are obligated to use Mrcool's chosen vendor, accepting whatever percentage is charged on their gross sales. This arrangement ensures that Mrcool can maintain consistency and potentially negotiate better rates for the entire franchise system, although the FDD does not guarantee the lowest possible rates for franchisees.

Franchisees should inquire about the specific percentage charged by the designated vendor and how it compares to industry averages. Understanding this cost is crucial for projecting expenses and profitability. Additionally, franchisees should confirm whether Mrcool receives any compensation or rebates from the designated vendor, as this could influence the vendor selection. While the FDD does not specify the exact percentage, it is important for prospective franchisees to obtain this information during their due diligence process to fully understand the financial implications.