Can the Mr. Sandless 'System' be improved by the Company?
Mr_Sandless Franchise · 2025 FDDAnswer from 2025 FDD Document
We shall own and have the exclusive right to use and incorporate in the System, for the benefit of other franchisees, us and our affiliates, any modifications, changes and improvements (collectively, "improvements") to the System, in whole or in part, developed or discovered by you, your principals or your employees or agents in connection with the System or the operation of a Business, without any liability or obligation to you. This includes, but is not limited to, discoveries or development of products, systems or techniques, management practices or procedures, architectural designs and philosophies and names or groups of words relating to the System or describing the services offered by Mr. Sandless Businesses. You acknowledge and agree that nothing in this Section 11.8 permits you to test, introduce, provide, or otherwise offer any Improvements to customers, or use any Improvement in the operation of the Franchised Business, unless and until Franchisor consents to the use of the Improvement for such purpose.
Source: Item 22 — CONTRACTS (FDD page 42)
What This Means (2025 FDD)
According to the 2025 Mr. Sandless Franchise Disclosure Document, Mr. Sandless has the exclusive right to incorporate any improvements to the System, in whole or in part, that are developed or discovered by the franchisee, their principals, employees, or agents. These improvements are for the benefit of other franchisees, Mr. Sandless, and its affiliates, without any liability or obligation to the franchisee. This includes discoveries or development of products, systems or techniques, management practices or procedures, architectural designs and philosophies and names or groups of words relating to the System or describing the services offered by Mr. Sandless Businesses.
This means that if a franchisee develops a better way to perform the services or a new product that enhances the Mr. Sandless system, the franchisee must turn that over to Mr. Sandless. The franchisee will not receive any compensation for the improvement, but all other franchisees in the system may benefit from it.
Mr. Sandless also requires that franchisees not test, introduce, provide, or otherwise offer any improvements to customers, or use any improvement in the operation of the franchised business, unless and until Mr. Sandless consents to the use of the improvement for such purpose. This ensures that Mr. Sandless maintains control over the quality and consistency of the services offered under the Mr. Sandless brand and that any changes to the system are implemented in a coordinated and standardized manner.