Does Mr. Sandless specify the monitor and printer that franchisees must purchase?
Mr_Sandless Franchise · 2025 FDDAnswer from 2025 FDD Document
s related to attendance at a franchisee convention, including travel, lodging and meals.
Computer System
You must purchase and maintain all computer hardware, software and other equipment ("Computer Equipment") specified by us to be used in connection with the operation of your Business. Currently you must have a Windows based personal computer with the Windows 7 operating system, at least 2 GB RAM and at least a 200 GB hard drive, as well as the monitor and printer of your choice. The Computer Equipment will provide you with e-mail capability, sales tracking, inventory tracking and customer information. We estimate that the cost to purchase the required Computer Equipment will be approximately $1,600. The Computer Equipment must be compatible with our central accounting system through a modem or other manual or electronic access. We have the right to require you to enter into a separate maintenance agreement for your Computer Equipment. You must update or replace any of the Computer Equipment, including hardware and software components, as we specify, and you must use the Computer Equipment in the manner we specify. There is no limit in the Franchise Agreement on either our right to require you to upgrade and/or update your Computer Equipment, or the cost of any upgrades and/or updates. Neither we nor any affiliate of ours will provide you with any maintenance, updates and/or upgrades for your Computer Equipment. The estimated cost of mai
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–25)
What This Means (2025 FDD)
According to Mr. Sandless's 2025 Franchise Disclosure Document, franchisees have the flexibility to choose their own monitor and printer. However, franchisees must have a Windows-based personal computer with the Windows 7 operating system, at least 2 GB RAM, and at least a 200 GB hard drive.
The computer equipment is intended to provide email capability, sales tracking, inventory tracking, and customer information. Mr. Sandless estimates the cost to purchase the required computer equipment to be approximately $1,600. The computer equipment must be compatible with Mr. Sandless's central accounting system through a modem or other manual or electronic access.
Mr. Sandless has the right to require franchisees to enter into a separate maintenance agreement for their computer equipment. Franchisees must update or replace any of the computer equipment, including hardware and software components, as Mr. Sandless specifies, and they must use the computer equipment in the manner Mr. Sandless specifies. There is no limit in the Franchise Agreement on either Mr. Sandless's right to require franchisees to upgrade and/or update their Computer Equipment, or the cost of any upgrades and/or updates. The estimated cost of maintenance, updating, upgrading, or support contracts for the computer system can range from $250 to $600 per year.
Mr. Sandless also requires franchisees to establish and maintain high-speed Internet access and an electronic mail address, keeping Mr. Sandless informed of this information during the term of the Franchise Agreement. Mr. Sandless has the right to access the franchisee's computer database at any time, at the franchisee's expense, and the franchisee must provide Mr. Sandless with any necessary user IDs and/or passwords for their access. Mr. Sandless may access and download all information stored on the franchisee's computer equipment, including sales and customer information, and there is no limit on Mr. Sandless's right to access and download this data. The customer database will, at all times, remain Mr. Sandless's property.