factual

Does Mr. Sandless require prior written approval for a franchisee's website before it can be used?

Mr_Sandless Franchise · 2025 FDD

Answer from 2025 FDD Document

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Internet / Website

Other than the services that we may provide to you in connection with a website we may establish, we do not permit you to have an Internet worldwide webpage in connection with your Business. (Franchise Agreement, Section 13.3) Also, you are not permitted to maintain an individual website related to the Business, or to establish a URL (uniform resource locator) incorporating any variation of the "Mr. Sandless" name or the Proprietary Mark without our prior written approval, which we are not required to provide. (Franchise Agreement, Section 13.3)

We have established an internet "pay per click" advertising program in which you may choose to participate. If you choose to participate in this program, you will pay the costs related to your Business (see Item 6). These costs may be included in your Local Advertising Requirement.

Websites (as defined below) are considered as "advertising" under the Franchise Agreement, and are subject (among other things) to our review and prior written approval before they may be used (as described below). As used in the Franchise Agreement, the term "Website" means an interactive electronic document contained in a network of computers linked by communications software that you operate or authorize others to operate and that refers to the Business, Proprietary Marks, us, or the System. The term Website includes Internet and World Wide Web home pages.

In connection with any Website, the Franchise Agreement provides that you may not establish a Website related to the Proprietary Marks or the System, nor may you offer, promote, or sell any products or services, or make any use of the Proprietary Mark, through the Internet without our prior written approval.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–25)

What This Means (2025 FDD)

According to the 2025 Mr. Sandless Franchise Disclosure Document, franchisees must obtain prior written approval from Mr. Sandless before establishing a website related to the business. This includes establishing a URL that incorporates any variation of the "Mr. Sandless" name or proprietary mark. Mr. Sandless is not required to provide this approval.

The FDD defines a "Website" as any interactive electronic document contained in a network of computers linked by communications software that the franchisee operates or authorizes others to operate, and that refers to the Business, Proprietary Marks, Mr. Sandless, or the System. This definition includes Internet and World Wide Web home pages.

Furthermore, franchisees are prohibited from promoting their business or using the Proprietary Marks on social or networking websites like Facebook, LinkedIn, Twitter, X, Instagram, or TikTok without prior written consent from Mr. Sandless. This level of control is common in franchising, as franchisors seek to maintain brand consistency and protect their trademarks across all online platforms. A prospective franchisee should discuss with Mr. Sandless what the requirements are for getting website approval.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.