Is the payment for the Mr. Sandless Franchise Starter Kit refundable?
Mr_Sandless Franchise · 2025 FDDAnswer from 2025 FDD Document
Pre-Opening Purchases
Before your Mr. Sandless Business opens, you must purchase from us our Franchise Starter Kit. The Franchise Starter Kit includes: One of our specialized floor machines, all the hard equipment you will use in the system, enough liquids to cover your opening month including 70 gallons of solutions for real wood to concrete and everything in between, six Mr. Sandless uniform shirts in your choice of large, extra-large or double X, two vehicle magnets, one hundred sales cards, one hundred business cards, one hundred aftercare packs, one hundred door knob hangers, two road signs, and includes shipping of the Franchise Starter Kit to your door. The total cost of the Kit including shipping is $10,000. Payment for th
Source: Item 5 — INITIAL FEES (FDD page 9)
What This Means (2025 FDD)
According to Mr. Sandless's 2025 Franchise Disclosure Document, the payment for the Franchise Starter Kit is not refundable. The Franchise Starter Kit, costing $10,000 including shipping, includes a specialized floor machine, essential hard equipment, an opening month's supply of liquids (70 gallons), six uniform shirts, vehicle magnets, sales and business cards, aftercare packs, door knob hangers, and road signs.
This non-refundable policy means that once a prospective Mr. Sandless franchisee purchases the Franchise Starter Kit, they cannot get their money back, even if they later decide not to proceed with opening the franchise. This is a crucial consideration for potential franchisees, as it represents a significant upfront investment that is not recoverable.
Franchisors typically have varying policies regarding the refundability of initial fees and purchases. While the initial franchise fee is often non-refundable, policies on starter kits and other pre-opening purchases can differ. Therefore, it is important for prospective franchisees to carefully review the FDD and ask the franchisor about the refund policies for all initial investments before signing the agreement.
Given that the $10,000 payment for the Mr. Sandless Franchise Starter Kit is non-refundable, prospective franchisees should conduct thorough due diligence and carefully evaluate their decision before making this purchase. Understanding this policy is essential for making an informed investment decision.