What obligations does a Mr. Sandless franchisee have regarding site selection (Item 9) and how does this relate to the potential for attracting customers within their territory (Item 12)?
Mr_Sandless Franchise · 2025 FDDAnswer from 2025 FDD Document
itions against the transmission of libelous, derogatory or defamatory statements.
Site Selection and Opening
We anticipate that you will use your home as a base of operation for your Business. However, if you choose to maintain a commercial office space, you must maintain your office at a location approved by us. Our criteria for approval are that the site must not be too large or costly for your needs. We have the right to review, evaluate and approve proposed leases for any commercial office space before execution. You must deliver to us an executed copy of the lease within 15 calendar days after it is signed.
We estimate that it will take approximately 60 days from the signing of the Franchise Agreement to open your Business. The actual length of time for you to open the Business, however, will depend upon your personal availability for training and commitment to the time required for obtaining necessary licenses. You must begin operating the Business within 120 days from the date the Franchise Agreement is signed, or we have the right to terminate the Franchise Agreement.
Operations Manual
We will loan you one copy of our Operations Manual containing our policies, procedures, standards, specifications and methods of operating a Business. We have the right to periodically modify and supplement the Operations Manual, although modifications will not alter your fundamental rights under the Franchise Agreement. The table of contents of our Operations Manuals are attached to this franchise disclosure document as Exhibit D. The Mr. Sandless Operations Manual includes 149 pages.
EXHIBIT D
OPERATIONS MANUAL TABLE OF CONTENTS
| Section I Opening Guide | |
|---|---|
| Five Steps to Open Your Mr. Sandless Business | |
| Organizing Your Business | |
| Insure Your Business | |
| Organizing Your Home Office | 3 |
| Business Phone Line | 4 |
| Quick Books | 5 |
| Organizing the Materials you will need | |
| Launching Your Business | |
| Trademarks, Add-ons, and Optional Services | |
| Section II Marketing Your Service | 12 |
| Who exactly is our typical client? | 12 |
| Advertising Your Service | 14 |
| Ad Requirements | 21 |
| Section III Phone Calls and Bookings | 23 |
| The Scripts | 23 |
| Most Common Mistakes | 32 |
| What makes the hest hooker? |
| If you meet our | |
|---|---|
| qualifications, you may purchase up to 3 additional territories under the Franchise Agreement. Each additional | |
| territory will have an estimated population of 100,000. If | |
| Being Lead Safe Page | 109 |
| ---------------------------------------------------- | ----- |
| Section X the Service Part 4: Closing Out the Job | 110 |
| Using Your After Care Packs | 111 |
| Accepting Payment | 112 |
| Avoiding Snake Bites! | 113 |
| How to Take and Submit Great Floor Pictures | 114 |
| Section XI Additional Services and Revenue Streams | 115 |
| Carpentry Service | 116 |
| Product Sales | 117 |
| Section VII Supplemental Guides | 110 |
ITEM 12 TERRITORY
Franchise Agreement
The Franchise Agreement grants you the right to operate your Business only within the designated territory containing a population of approximately 200,000 and identified in Attachment 2 to the Franchise Agreement (the "Designated Territory"). The Designated Territory will be described by contiguous zip codes or depicted on a map. We obtain the population count through the United States Census bureau. If you meet our qualifications, you may purchase up to 3 additional territories under the Franchise Agreement. Each additional territory will have an estimated population of 100,000. If you purchase multiple territories, you will have multiple Designated Territories. The maximum population under an one Franchise Agreement is approximately 500,000.
What This Means (2025 FDD)
According to Mr. Sandless's 2025 Franchise Disclosure Document, franchisees are generally expected to operate their business from home. However, if a franchisee chooses to maintain a commercial office space, Mr. Sandless must approve the location. The criteria for approval include ensuring the site isn't too large or costly for the franchisee's needs. Mr. Sandless retains the right to review and approve proposed leases for any commercial office space before the franchisee signs them, and the franchisee must provide an executed copy of the lease within 15 days of signing.
Regarding territory, the Franchise Agreement grants the franchisee the right to operate only within a designated territory, typically containing a population of approximately 200,000, as defined by contiguous zip codes or a map. While Mr. Sandless will not establish or license another Mr. Sandless business within the franchisee's designated territory as long as the franchisee complies with the agreement, the territory is not exclusive. Franchisees may face competition from other franchisees, company-owned outlets, or alternative channels of distribution.
Mr. Sandless also retains the right to distribute products through alternative channels, such as home improvement stores, home shows, the internet, and mail order, both inside and outside the franchisee's designated territory, without compensating the franchisee. To maintain rights to the designated territory, a franchisee must perform at least eight floor jobs per month after the initial six months of business operation. Failure to meet this performance criteria can result in a reduction in the size of or rights in the designated territory or termination of the Franchise Agreement. The franchisee acknowledges that Mr. Sandless does not guarantee success and that the franchisee's efforts, business judgment, and market conditions significantly impact the business's profitability.