What is the maximum amount a Mr. Sandless franchisee or supplier must reimburse for testing costs?
Mr_Sandless Franchise · 2025 FDDAnswer from 2025 FDD Document
(15) days of receiving all required
information. Our failure to approve a product, service or supplier within this fifteen (15) day period will constitute disapproval of the proposed product, service or supplier. If we approve your request to offer a new product or service or to acquire items from a new supplier, such approval will be only for the specific product, service or supplier for which
Source: Item 22 — CONTRACTS (FDD page 42)
What This Means (2025 FDD)
According to Mr. Sandless's 2025 Franchise Disclosure Document, a franchisee or their supplier may have to reimburse Mr. Sandless for the costs of testing new products or evaluating unapproved suppliers. This reimbursement is capped at a maximum of $500, regardless of whether Mr. Sandless ultimately approves the product or supplier.
This policy ensures that Mr. Sandless franchisees bear the financial responsibility for the testing costs associated with their requests to introduce new products or suppliers into the Mr. Sandless system. It also protects Mr. Sandless from incurring excessive expenses related to evaluating items or suppliers that may not meet their standards.
It is important to note that Mr. Sandless is not obligated to approve any particular supplier, even if the franchisee or supplier is willing to cover the testing costs. Mr. Sandless maintains the right to make decisions based on the overall uniformity, efficiency, and quality of the system. If a franchisee uses unapproved products, solutions, or supplies on a customer job, they will be fined $2,500 per day of use and risk termination of their franchised business.