What happens if Mr. Sandless fails to approve a supplier within the 15-day period?
Mr_Sandless Franchise · 2025 FDDAnswer from 2025 FDD Document
andless Business only, your service vehicle must be silver.
If you wish to purchase any item that we have not yet approved, or you wish to purchase from a supplier that we have not yet approved, you must make a written request to us and furnish us with any information we may reasonably need to evaluate the proposed item or supplier. We will make a good faith effort to notify you of our approval within 15 days of receiving such information. Our failure to approve a supplier within this 15-day period will constitute disapproval of the proposed supplier. You must reimburse our costs related to our evaluation of the proposed item or supplier, not to exceed $500. We have the right to revoke our approval of any item or supplier that no longer meets our criteria or does not serve the needs of the franchise network as a whole. We will notify you in writing, such as by e-mail or through changes to our Operations Manual, of any changes to our lists of approved supplies and approv
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 15–18)
What This Means (2025 FDD)
According to the 2025 Mr. Sandless Franchise Disclosure Document, if a franchisee wishes to purchase an item or use a supplier not already approved by Mr. Sandless, they must submit a written request with all necessary information for evaluation. Mr. Sandless will then make a good faith effort to notify the franchisee of their approval within 15 days of receiving the information.
However, if Mr. Sandless fails to respond within this 15-day period, it automatically constitutes a disapproval of the proposed supplier. The franchisee is also responsible for reimbursing Mr. Sandless's costs associated with evaluating the proposed item or supplier, up to a maximum of $500.
This policy means that Mr. Sandless franchisees need to be proactive in seeking approval for new suppliers or items well in advance of needing them. The 15-day review period, while seemingly reasonable, can effectively block a franchisee's choice if Mr. Sandless does not act promptly. The cost reimbursement for the evaluation, even if capped at $500, adds another layer of expense and administrative burden for the franchisee.