Are Mr. Sandless franchisees restricted by any practices or customs with respect to the goods or services they may offer?
Mr_Sandless Franchise · 2025 FDDAnswer from 2025 FDD Document
You must offer the services and products we specify and/or approve. You may not sell any goods or provide any services that we have not previously approved or required for a Mr. Sandless Business. We may change the products and services which your Business must offer, there is no contractual limitation on our right to change the types of authorized goods and services that you must offer, and we anticipate that the types of goods and services offered by System franchisees may also be modified, among other ways, in accordance with industry changes. You must comply with any changes we require in the products and services that your Business will offer and sell. You will conduct the Business in accordance with our specifications and procedures, and otherwise comply with the requirements in the Operations Manual. You may not conduct another business in conjunction with the Business without our prior written approval, which we are not required to provide.
You are restricted by the Franchise Agreement, Operations Manual and any other practice or custom with respect to the goods or services which you may offer, which must be approved by us. You are not restricted as to the customers whom you may solicit or service except as described in Item 12.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 30)
What This Means (2025 FDD)
According to Mr. Sandless's 2025 Franchise Disclosure Document, franchisees are restricted in the goods and services they can offer. Franchisees must offer only the services and products that Mr. Sandless specifies or approves. They cannot sell any goods or provide services that have not been previously approved or required for a Mr. Sandless business. Mr. Sandless retains the right to change the required products and services, and anticipates modifications based on industry changes. Franchisees must comply with any changes Mr. Sandless requires.
Mr. Sandless franchisees must conduct their business according to the franchisor's specifications, procedures, and the Operations Manual. They cannot operate another business in conjunction with their Mr. Sandless franchise without prior written approval from Mr. Sandless, which may be withheld. The Franchise Agreement, Operations Manual, and any other practice or custom dictate the permissible goods and services, all of which must be approved by Mr. Sandless.
These restrictions are typical in franchising, as they allow Mr. Sandless to maintain consistency and quality across all franchise locations. However, it's important for prospective franchisees to understand that they will have limited autonomy in choosing which products and services to offer. Franchisees should discuss with Mr. Sandless what new products or services they can introduce and the approval process.