Can a Mr. Sandless franchisee sell goods or provide services that have not been approved by the franchisor?
Mr_Sandless Franchise · 2025 FDDAnswer from 2025 FDD Document
You must offer the services and products we specify and/or approve. You may not sell any goods or provide any services that we have not previously approved or required for a Mr. Sandless Business. We may change the products and services which your Business must offer, there is no contractual limitation on our right to change the types of authorized goods and services that you must offer, and we anticipate that the types of goods and services offered by System franchisees may also be modified, among other ways, in accordance with industry changes. You must comply with any changes we require in the products and services that your Business will offer and sell. You will conduct the Business in accordance with our specifications and procedures, and otherwise comply with the requirements in the Operations Manual. You may not conduct another business in conjunction with the Business without our prior written approval, which we are not required to provide.
You are restricted by the Franchise Agreement, Operations Manual and any other practice or custom with respect to the goods or services which you may offer, which must be approved by us. You are not restricted as to the customers whom you may solicit or service except as described in Item 12.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 30)
What This Means (2025 FDD)
According to Mr. Sandless's 2025 Franchise Disclosure Document, franchisees must offer only services and products that Mr. Sandless specifies or approves. A franchisee cannot sell any goods or provide services that Mr. Sandless has not previously approved or required for a Mr. Sandless Business. Mr. Sandless retains the right to change the products and services that the business must offer, and there is no contractual limitation on their right to change the types of authorized goods and services. Mr. Sandless anticipates that the types of goods and services offered by System franchisees may be modified in accordance with industry changes.
Mr. Sandless franchisees must comply with any changes Mr. Sandless requires in the products and services that their Business will offer and sell, and conduct the Business according to Mr. Sandless's specifications and procedures, as outlined in the Operations Manual. Franchisees may not conduct another business in conjunction with the Mr. Sandless Business without prior written approval from Mr. Sandless, which they are not required to provide.
This restriction is maintained through the Franchise Agreement, Operations Manual, and any other practice or custom, ensuring that all goods or services offered are approved by Mr. Sandless. However, franchisees are not restricted as to the customers whom they may solicit or service, except as described in Item 12 of the Franchise Disclosure Document. This ensures uniformity and quality control across all Mr. Sandless franchise locations.