What is the due date for the Mr. Sandless surveys fee?
Mr_Sandless Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee | Amount | Due Date | Remarks |
|---|---|---|---|
| Surveys | $140 | On demand | If we conduct a customer satisfaction survey for your Business and the results of the survey are below our minimum standards, we have the right to bill you for the cost of the survey. Any survey costs paid by you are contributed to the Advertising Fund |
Source: Item 6 — OTHER FEES (FDD pages 10–13)
What This Means (2025 FDD)
According to Mr. Sandless's 2025 Franchise Disclosure Document, the surveys fee is due 'on demand.' This means that Mr. Sandless franchisees are required to pay the $140 fee at the time that Mr. Sandless requests it.
The fee is only charged if Mr. Sandless conducts a customer satisfaction survey for the franchisee's business, and the results fall below Mr. Sandless's minimum standards. This creates a direct incentive for franchisees to maintain high levels of customer satisfaction.
Any survey costs paid by the franchisee are contributed to the Advertising Fund, ensuring that the money is reinvested into promoting the Mr. Sandless brand. This arrangement aligns the interests of the franchisor and franchisees in maintaining brand reputation and service quality.