Where does the Mr. Sandless Complete Service From start to finish training take place?
Mr_Sandless Franchise · 2025 FDDAnswer from 2025 FDD Document
the subjects taught.
The following is our current training program:
TRAINING PROGRAM - MR. SANDLESS
| SUBJECT | HOURS OF CLASSROOM TRAINING | HOURS OF ON THE-JOB TRAINING | LOCATION | |--------------------------------------|-----------------------------------|------------------------------------|----------------------------| | Orientation and Model Setup | 0.5 | 0 | Aston, PA | | Check | | | or local site | | Basic Service Start to Finish | 0 | 8 | Aston, PA or local site | | SUBJECT | HOURS OF CLASSROOM TRAINING | HOURS OF ON THE-JOB TRAINING | LOCATION | |------------------------------------------|-----------------------------------|------------------------------------|----------------------------| | Review Service Call | 0.5 | 0 | Aston, PA or local site | | Hands on Floor Service | 0 | 2 | Aston, PA or local site | | Job Opening, Floor Prep, Machine | 0 | 2 | Aston, PA | | Use | | | or local site | | Study Finish Application | 0 | 2 | Aston, PA or local site | | Equipment Cleanup, Questions | 0 | 2 | Aston, PA or local site | | Complete Service from start to | 0 | 4 | Aston, PA | | finish | | | or local site | | Finish Techniques | 0 | 2 | Aston, PA or local site | | Job Closings | 0 | 1 | Aston, PA or local site | | Questions. | 1 | 0 | Aston, PA or local site | | Complete Service From start to | 0 | 8 | Aston, PA | | finish | | | or local site | | Phone Call Training | 4 | 0 | Aston, PA or local site | | Phone Call Answering | 3 | 0 | Aston, PA or local site | | Questions | 1 | 0 | Aston, PA or local site | The instructional material we use in the training program is our Operations Manual. We may require you or your employees to attend further training programs if we determine that this is necessary. (Franchise Agreement, Section 4.2). We also have the right to require any subsequent or additional Designated Managers or Technical Managers to attend the initial training program as a condition for managerial employment. (Franchise Agreement, Section 4.1). You must pay for all personal expenses incurred by you and your employees during training.
Additional Training, Seminars, and Franchisee Conventions
In our sole discretion, we may require you and any employee of yours that we designate to complete additional training programs or seminars. We will not require you to attend more than one program in any calendar year, and the program will not last for more than three days. You must pay for all tuition and expenses for you and your trainees, including travel, lodging, meals and applicable wages.
In addition to training programs and seminars, and if we deem it to be advisable, we may hold a convention of our franchisees, which will not occur more frequently than annually. You must attend our franchisee convention, subject to circumstances outside of your control. You must pay all expenses related to attendance at a franchisee convention, including travel, lodging and meals.
Computer System
You must purchase and maintain all computer hardware, software and other equipment ("Computer Equipment") specified by us to be used in connection with the operation of your Business.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–25)
What This Means (2025 FDD)
According to the 2025 Mr. Sandless Franchise Disclosure Document, the Complete Service From start to finish training is held in Aston, PA, or at a local site. The initial training program for Mr. Sandless franchisees consists of approximately 2-5 days of training at the headquarters in Aston, Pennsylvania, or with a franchisee of their choosing. The training will be conducted in the field, virtually, or any other place as designated by Mr. Sandless, and includes instruction in their policies and procedures.
Mr. Sandless holds training sessions whenever a new franchisee is ready to be trained and does not have a set training schedule. Franchisees must satisfactorily complete the training program, including a brief phone sales class and short color test, before opening the Business. The Designated Manager and Technical Manager must also successfully complete the training program before assuming managerial responsibility.
Mr. Sandless does not charge tuition for the franchisee, Designated Manager, and Technical Manager to attend the initial training program (a maximum of three trainees). However, the franchisee is responsible for all expenses incurred during training, including lodging expenses for additional trainees, travel expenses, transportation, and meals. Training will be provided under the supervision of at least one of the certified system specialists, a certified local franchisee, Daniel J. Prasalowicz or Gerald Rich, Jr., who have 10-35 years' experience in the subjects taught.