Does Mr. Sandless compensate franchisees for the data downloaded from their Computer Equipment?
Mr_Sandless Franchise · 2025 FDDAnswer from 2025 FDD Document
We have the right to access your customer database on your Computer Equipment at any time and you will provide us with access, at your expense, as well as any necessary user IDs and passwords for such access. We may access and download all information stored on your Computer Equipment, including sales and customer information, and there is no limit on our right to access and download this data. We may use the data downloaded from your Computer Equipment in any manner we choose, without compensation to you. Your customer database will, at all times, remain our property.
Source: Item 22 — CONTRACTS (FDD page 42)
What This Means (2025 FDD)
According to Mr. Sandless's 2025 Franchise Disclosure Document, franchisees will not be compensated for data downloaded from their computer equipment. Mr. Sandless has the right to access a franchisee's customer database on their computer equipment at any time.
Mr. Sandless will require the franchisee to provide access, at the franchisee's expense, including any necessary user IDs and passwords. Mr. Sandless may access and download all information stored on the franchisee's computer equipment, including sales and customer information.
Mr. Sandless states that there is no limit on their right to access and download this data and they may use the data downloaded from a franchisee's computer equipment in any manner they choose, without any compensation to the franchisee. The customer database will remain the property of Mr. Sandless at all times.