Does Monicals Pizza reserve the right to use substitute trainers?
Monicals_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
Training will be conducted by Jeff Whitehouse and Racheal Burns and their qualifications are as follows:
Jeff Whitehouse has been a Franchise Field Leader since September 2005. From November 2001 to September 2005, Mr. Whitehouse was our Franchise Coordinator. From January 2000 to November 2001, he was a Franchise Specialist. From February 1998 to November 2001, he was an Assistant Manager. From January 1994 to February 1998, Mr. Whitehouse was a General Manager. From January 1991 to January 1994, Mr. Whitehouse was an Assistant Manager, and from 1990 to 1991, an Assistant Manager in Training. Mr. Whitehouse has been with Monical's Pizza since 1989.
Racheal Burns has been a Franchise Field Leader since July 2015. From April 2002 to July 2015 Ms. Burns was a General Manager. From August 2000 to April 2002, she was an Assistant Manager and from April 2000 to August 2000 she was an Assistant Manager in training. From June 1999 to April 2000 Ms. Burns was a Shift Supervisor and from March 1999 to June 1999, she was a Shift Supervisor in Training. Ms. Burns has been with Monical's Pizza since 1992.
If circumstances require, a substitute trainer may provide training. We also reserve the right to name additional trainers periodically. There are no limits on our right to assign a substitute to provide training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 20–27)
What This Means (2025 FDD)
According to Monicals Pizza's 2025 Franchise Disclosure Document, Monicals Pizza retains the right to use substitute trainers if circumstances require. The FDD specifies that training will typically be conducted by Jeff Whitehouse and Racheal Burns, whose qualifications are detailed in Item 11. Jeff Whitehouse has been a Franchise Field Leader since September 2005, and Racheal Burns has been a Franchise Field Leader since July 2015.
However, Monicals Pizza explicitly states that a substitute trainer may provide training if needed. Furthermore, Monicals Pizza reserves the right to name additional trainers periodically, indicating that the initial trainers are not the only individuals who may conduct training. The document states clearly that there are no limits on Monicals Pizza's right to assign a substitute to provide training.
This flexibility allows Monicals Pizza to ensure that training can continue uninterrupted, even if the primary trainers are unavailable. For a prospective franchisee, this means that while they can expect experienced trainers like Jeff Whitehouse and Racheal Burns to be involved, they should also be prepared to receive training from other qualified individuals at the discretion of Monicals Pizza. This clause protects Monicals Pizza from unforeseen circumstances that might prevent the named trainers from fulfilling their duties, ensuring consistent support for new franchisees.