What are the requirements for the computer and point-of-sale systems that a Monicals Pizza franchisee must use?
Monicals_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
System
Franchisee shall purchase, install, update, maintain and use computer and point-of-sale systems consisting of software in accordance with Franchisor's specifications and hardware in accordance with either the Franchisor's or software vendor's specifications. Franchisor shall have full access to all of Franchisee's computer and point-of-sale data and systems and all related store operational information by means of direct access, either in person and by broadband or other Internet to permit Franchisor to verify Franchisee's compliance with its obligations under this Agreement. If Franchisee uses the system for any other purposes, Franchisee shall have the obligation to partition its system to limit access to its non-operational systems.
12.6 Right to Inspect
Franchisor or its designee has the right to require Franchisee to provide the books, records and tax returns of Franchisee via electronic or other means selected by Franchisor for purposes of inspection, examination, copy and audit.
Source: Item 23 — RECEIPTS (FDD pages 46–257)
What This Means (2025 FDD)
According to the 2025 Monicals Pizza Franchise Disclosure Document, franchisees are required to purchase, install, update, maintain, and use specific computer and point-of-sale systems. The software component of these systems must adhere to Monicals Pizza's specifications, while the hardware must meet the specifications of either Monicals Pizza or its software vendor.
Monicals Pizza maintains full access to all of the franchisee's computer and point-of-sale data and systems, as well as all related store operational information. This access is facilitated through direct means, either in person or via broadband or other Internet connections. This access allows Monicals Pizza to verify the franchisee's compliance with the franchise agreement.
If a franchisee uses the system for purposes beyond the standard Monicals Pizza operations, they are obligated to partition their system. This partitioning is necessary to restrict Monicals Pizza's access to only the operational aspects of the business, thereby protecting any non-operational data or systems the franchisee might be using. As part of developing their location, franchisees must purchase and install all point-of-sale and computer equipment, and establish broadband or high-speed internet access.