Who are the primary trainers for the Monicals Pizza training program?
Monicals_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
Training will be conducted by Jeff Whitehouse and Racheal Burns and their qualifications are as follows:
Jeff Whitehouse has been a Franchise Field Leader since September 2005. From November 2001 to September 2005, Mr. Whitehouse was our Franchise Coordinator. From January 2000 to November 2001, he was a Franchise Specialist. From February 1998 to November 2001, he was an Assistant Manager. From January 1994 to February 1998, Mr. Whitehouse was a General Manager. From January 1991 to January 1994, Mr. Whitehouse was an Assistant Manager, and from 1990 to 1991, an Assistant Manager in Training. Mr. Whitehouse has been with Monical's Pizza since 1989.
Racheal Burns has been a Franchise Field Leader since July 2015. From April 2002 to July 2015 Ms. Burns was a General Manager. From August 2000 to April 2002, she was an Assistant Manager and from April 2000 to August 2000 she was an Assistant Manager in training. From June 1999 to April 2000 Ms. Burns was a Shift Supervisor and from March 1999 to June 1999, she was a Shift Supervisor in Training. Ms. Burns has been with Monical's Pizza since 1992.
If circumstances require, a substitute trainer may provide training. We also reserve the right to name additional trainers periodically. There are no limits on our right to assign a substitute to provide training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 20–27)
What This Means (2025 FDD)
According to Monicals Pizza's 2025 Franchise Disclosure Document, the primary trainers for the initial training program are Jeff Whitehouse and Racheal Burns. Jeff Whitehouse has been a Franchise Field Leader since September 2005, and has held various positions with Monicals Pizza since 1989. Racheal Burns has been a Franchise Field Leader since July 2015 and has been with Monicals Pizza since 1992, holding positions such as General Manager and Assistant Manager.
The FDD also states that if circumstances require, a substitute trainer may provide training, and Monicals Pizza reserves the right to name additional trainers periodically. There are no limits on the right to assign a substitute to provide training.
This means that while Jeff Whitehouse and Racheal Burns are the primary trainers, franchisees should be prepared for the possibility of other trainers being involved in the initial training program. It is fairly common in the franchise industry for training to be conducted by a team of experienced personnel, so the possibility of substitute trainers should not be a major concern. However, prospective franchisees may want to inquire about the qualifications and experience of any potential substitute trainers to ensure they are comfortable with the level of expertise being provided.