Are customer transactions at Monicals Pizza typically handled on a cash basis?

According to Monicals Pizza's 2025 Franchise Disclosure Document, customer transactions are primarily handled on a cash basis. Specifically, the notes to the consolidated financial statements indicate that substantially all customer transactions at both company-owned and franchised locations are managed this way. This policy applies to the 58 and 59 restaurants that were operating in central Illinois, Indiana, and Wisconsin as of December 31, 2024, and 2023, respectively.

For a prospective franchisee, this suggests that cash management will be a significant aspect of daily operations. While the FDD mentions cash handling procedures, it does not explicitly exclude other forms of payment. The FDD includes procedures for accepting payments, including cash, checks and credit cards. The emphasis on cash transactions implies that franchisees should be prepared to handle cash securely and efficiently, including managing cash deposits, shortages, and overages.

This focus on cash transactions may influence various operational aspects, such as staffing, security protocols, and accounting practices. Franchisees will need to implement robust cash handling procedures to minimize risks associated with theft or errors. Additionally, they should ensure compliance with any specific cash handling policies mandated by Monicals Pizza. While cash transactions are emphasized, the FDD also acknowledges the acceptance of other payment methods, indicating a need for franchisees to be versatile in handling different forms of payment.