What access does the Monicals Pizza franchisor have to the franchisee's computer and point-of-sale data and systems?
Monicals_Pizza Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall purchase, install, update, maintain and use computer and point-of-sale systems consisting of software in accordance with Franchisor's specifications and hardware in accordance with either the Franchisor's or software vendor's specifications. Franchisor shall have full access to all of Franchisee's computer and point-of-sale data and systems and all related store operational information by means of direct access, either in person and by broadband or other Internet to permit Franchisor to verify Franchisee's compliance with its obligations under this Agreement. If Franchisee uses the system for any other purposes, Franchisee shall have the obligation to partition its system to limit access to its non-operational systems.
Source: Item 23 — RECEIPTS (FDD pages 46–257)
What This Means (2025 FDD)
According to the 2025 Monicals Pizza Franchise Disclosure Document, Monicals Pizza has extensive access to a franchisee's computer and point-of-sale (POS) systems. The franchisee is required to purchase, install, update, maintain, and use computer and POS systems that meet Monicals Pizza's specifications for both software and hardware. Hardware specifications can be set by either Monicals Pizza or the software vendor.
Monicals Pizza maintains 'full access' to all of the franchisee's computer and POS data, as well as all related store operational information. This access can be direct, either in person or via broadband or other Internet connection. The purpose of this access is to allow Monicals Pizza to verify the franchisee's compliance with the franchise agreement.
If a franchisee uses the computer system for purposes beyond the Monicals Pizza operation, they are obligated to partition the system. This partitioning is necessary to limit Monicals Pizza's access to only the operational systems and data related to the Monicals Pizza franchise, ensuring that any other business or personal data remains private and inaccessible to the franchisor.