Under what conditions can the Primary Contact of a Moes Southwest Grill franchise also serve as a Manager?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
We may, in our sole discretion, permit your Primary Contact to serve as a Manager for the Restaurant, provided that it is their full-time job, they otherwise qualify for the position, and they successfully complete the Management Training Program.
Source: Item 15 — Obligation to Participate in the Actual Operation of the Franchise Business (FDD pages 75–76)
What This Means (2025 FDD)
According to Moe's Southwest Grill's 2025 Franchise Disclosure Document, the Primary Contact for a franchise can also serve as one of the two required Managers under specific conditions. Moe's Southwest Grill retains the discretion to permit the Primary Contact to also be a Manager.
For the Primary Contact to be considered for a Manager position, it must be their full-time job. Additionally, the Primary Contact must meet all other qualifications for the Manager role as determined by Moe's Southwest Grill. A critical requirement is that the Primary Contact must successfully complete the Management Training Program to the satisfaction of Moe's Southwest Grill.
This policy provides flexibility for franchisees, especially in the early stages of operation, by allowing a single individual to fulfill both roles. However, it also ensures that the person in charge has the necessary training and is fully dedicated to the restaurant's operations. This dual role is subject to Moe's Southwest Grill's approval, emphasizing their control over management standards.