Under what circumstances might Moes Southwest Grill require a franchisee to obtain on-site training?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
vide the Management Training Program at a Certified Training Location in accordance with our Standards for such training. If we withhold or revoke certification of your Certified Training Location, we may require your trainees to attend the Management Training Program at another location that we designate and may charge our then-current training fee (if any) for such training.
- 11.2 On-Site Training. Except as may be specified on Schedule A, we are not required to provide any on-site training or consultation at the site of your Franchised Business (the "On-Site Training"). You
Source: Item 22 — Contracts (FDD page 92)
What This Means (2025 FDD)
According to the 2025 Moe's Southwest Grill FDD, Moe's Southwest Grill retains the discretion to mandate on-site training for franchisees under specific circumstances. This includes times around the opening date of the franchise, both in the days or weeks leading up to and following the opening. Additionally, if a franchisee fails to adhere to the standards and procedures of the Moe's Southwest Grill system, the company may require on-site training to rectify the situation.
This on-site training is not provided for free. Moe's Southwest Grill may charge a fee for this training, which is currently $500 per trainer per day. This fee is subject to annual increases, with adjustments allowed each calendar year. In addition to the daily fee, the franchisee is responsible for reimbursing Moe's Southwest Grill for the travel and living expenses incurred by the trainers during the on-site training period. These expenses encompass items such as airfare, car expenses, lodging, and meals.
Prospective franchisees should consider the potential costs associated with mandatory on-site training, particularly if they anticipate challenges in adhering to the brand's operational standards. It is important to factor these potential expenses into their financial projections and to discuss with Moe's Southwest Grill the specific conditions that might trigger a mandatory on-site training requirement. Understanding these conditions can help franchisees proactively manage their operations and minimize the risk of incurring unexpected training costs.