What are the requirements that a franchisee must meet to provide training for Moes Southwest Grill?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
If you and your affiliates collectively operate two or more Restaurants, we may, in our sole discretion, permit (and reserve the right to require) you or your affiliates to provide the Management Training Program to your trainees. If we require or permit you or your affiliates to provide the Management Training Program to your trainees, before you or they may do so, one or more of your or their Restaurants must be certified by us as a Certified Training Location and one or more of your or their Managers must be certified by us as a trainer authorized to provide our Management Training Program to your trainees (a "Certified Training Manager").
To be designated as a Certified Training Manager, a Manager must (i) complete our Management Training Program at least six months before applying for certification, (ii) maintain specific food safety programs, (iii) attend any required additional training program, and (iv) meet other qualifications that we may specify from time to time. To be designated as a Certified Training Location, your Restaurant must (a) meet compliance scores that we specify, (b) fully comply with our then-current Standards, (c) employ at least two Managers, in addition to a Certified Training Manager, and (d) meet any other requirements that we may specify from time to time.
We may, in our sole discretion and at any time, (i) grant, withhold, or revoke certification for a Certified Training Location or a Certified Training Manager or (ii) change the minimum requirements for certification of a Certified Training Location or a Certified Training Manager. We may require Certified Training Managers to be recertified if they transfer from one Restaurant to another, if they no longer meet our then-current requirements, or annually. If a Certified Training Manager ceases to be a Manager of a Certified Training Location or has their certification revoked, such Restaurant must be re-certified as Certified Training Location before offering training again. A Certified Training Location must have a Certified Training Manager that oversees the operations of the Certified Training Location.
If we certify a Certified Training Location and Certified Training Manager, such Certified Training Manager must provide our Management Training Program at a Certified Training Location in
accordance with our Standards for such training. If we withhold or revoke certification of your Certified Training Location, we may require your trainees to attend the Management Training Program at another location that we designate and require you to pay our-then-current fee for such training.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 53–68)
What This Means (2025 FDD)
According to Moe's Southwest Grill's 2025 Franchise Disclosure Document, franchisees may be permitted or required to provide the Management Training Program to their trainees if they operate two or more restaurants. To do so, one or more of the franchisee's restaurants must be certified as a Certified Training Location, and one or more of their managers must be certified as a Certified Training Manager.
To become a Certified Training Manager, a manager must complete the Management Training Program at least six months before applying for certification, maintain specific food safety programs, attend any required additional training, and meet other qualifications specified by Moe's Southwest Grill. To be a Certified Training Location, the restaurant must meet compliance scores specified by Moe's Southwest Grill, fully comply with the brand's current standards, employ at least two managers in addition to a Certified Training Manager, and meet any other requirements that Moe's Southwest Grill specifies.
Moe's Southwest Grill retains the discretion to grant, withhold, or revoke certification for both Certified Training Locations and Certified Training Managers, and they can change the minimum requirements for certification at any time. Certified Training Managers may need to be recertified if they transfer to another restaurant, no longer meet the current requirements, or annually. If a Certified Training Manager is no longer a manager at the Certified Training Location or has their certification revoked, the restaurant must be re-certified before offering training again. A Certified Training Location must have a Certified Training Manager overseeing its operations.
If Moe's Southwest Grill certifies a location and manager, the Certified Training Manager must provide the Management Training Program at the Certified Training Location according to the brand's standards. If certification is withheld or revoked, the franchisee's trainees may be required to attend the Management Training Program at another designated location, and the franchisee may have to pay the then-current training fee.