Who is required to attend the Management Training Program for a Moes Southwest Grill franchise?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
or a vendor in order to use such system. We will give you an opportunity to view the Manuals in the corporate office or at another agreed-upon location before you purchase a franchise, if you so request.
Training
Below, we have described our current training program. We reserve the right to modify our training program at any time, including the timing, frequency, length, content, format, and location of training.
Management Training Program. Prior to the opening of the Restaurant, your Required Trainees must attend and successfully complete to our satisfaction the Management Training Program. In addition, your Primary Contact must successfully complete (i) a limited version of the Management Training Program designed for Primary Contacts (the "Primary Contact Training"),
if they will not be involved in the day-to-day operation of the Restaurant or (ii) the entire Management Training Program, if they will be a Manager involved in the day-to-day operation of the Restaurant (in which case, they will count as one of your Required Trainees). Your Directors of Operations, if any, must also attend and successfully complete to our satisfaction our Management Training Program (or a modified version of it) and any other additional training programs that we may require.
All individuals attending our Management Training Program must be at least 18 years old and must have management experience as a restaurant owner and/or operator in order for them to follow along with the pace of training that this program requires. If any of your Required Trainees have previously attended and successfully completed our Management Training Program and you or they have not defaulted under any other franchise agreement with us, we may, in our sole discretion, determine that such Required Trainee is not required to attend the Management Training Program again or will be required to attend a limited version of the Management Training Program.
We conduct the Management Training Program periodically as needed. Training programs and classes are subject to space and time availability.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 53–68)
What This Means (2025 FDD)
According to the 2025 Moes Southwest Grill Franchise Disclosure Document, certain individuals are required to attend the Management Training Program. Prior to opening a restaurant, the franchisee's "Required Trainees" must attend and successfully complete the Management Training Program. Additionally, the Primary Contact for the franchise must complete a limited version of the Management Training Program, known as the "Primary Contact Training."
Moes Southwest Grill also mandates that any Managers, including Directors of Operations, attend and successfully complete the Management Training Program or a modified version of it. Subsequent Trainees, which include any Primary Contact or Managers hired after the restaurant opens, along with any other persons designated by Moes Southwest Grill, must also attend and successfully complete the Management Training Program applicable to their position before being involved in the restaurant's operation.
Moes Southwest Grill may also require employees transferring from another Moes Southwest Grill location to complete the Management Training Program again. Furthermore, if Moes Southwest Grill identifies operational or performance issues at a restaurant, they may require additional managers or employees to attend the Management Training Program. All individuals attending the Management Training Program must be at least 18 years old and possess restaurant owner or operator management experience to keep pace with the training program.