What is the 'POS System' in the context of a Moes Southwest Grill franchise?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
You must ensure that your computerized point-of-sale system (the "POS System") or your credit card processing terminals (whichever are responsible for processing credit card transactions) are in compliance with the most current Payment Card Industry Data Security Standards ("PCI-DSS"). You also must comply with all applicable federal and state laws and regulations relating to the collection, use, and security of personal information and comply with any privacy policies or data protection and breach response policies we periodically may establish.
Source: Item 1 — The Franchisor and any Parents, Predecessors, and Affiliates (FDD pages 10–23)
What This Means (2025 FDD)
According to the 2025 Moe's Southwest Grill FDD, the "POS System" refers to the computerized point-of-sale system used in the franchise. The FDD specifies that this system, or the credit card processing terminals, must comply with the most current Payment Card Industry Data Security Standards (PCI-DSS).
This requirement means that franchisees are responsible for ensuring their systems meet industry standards for data security to protect customer credit card information. Franchisees must also comply with all applicable federal and state laws and regulations relating to the collection, use, and security of personal information.
Furthermore, Moe's Southwest Grill may establish privacy policies or data protection and breach response policies that franchisees must follow. This places a significant responsibility on the franchisee to maintain secure systems and stay updated with evolving data security standards and legal requirements.