What does the 'On-Site Training and Assistance Fee' cover for a Moes Southwest Grill franchise?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee1 | Amount | Date Due | Remarks |
|---|---|---|---|
| products or services we furnish to you | |||
| (through sale, lease, or otherwise) or on | |||
| account of our collection of any fee related | |||
| to the Franchise Agreement; (ii) all franchise | |||
| or similar taxes, whether based on gross | |||
| receipts, gross revenues, Royalty Fees, | |||
| Advertising | |||
| Contributions, | |||
| or | |||
| otherwise, | |||
| imposed on, required to be collected by, or | |||
| paid by us; (iii) all marketplace facilitator or | |||
| similar taxes imposed on, required to be | |||
| collected by, or paid by us in connection with | |||
| your use of our website, internet sites, | |||
| applications, or online ordering platforms; | |||
| (iv) all other amounts we pay or must pay for | |||
| you for any reason; and (v) any other fees or | |||
| expenses that we are entitled to collect from | |||
| you. | |||
| Subsequent Trainee Management Training Fee | Our then-current fee. Currently, $250 per trainee per day. | Before attending training | You must pay this fee if you appoint a new Manager, Primary Contact, Director of Operations, or other person we designate after your Restaurant opens, and we provide the Management Training Program to them. We may change this fee in any year by no more than the Allowed Adjustment. |
| On-Site Training and Assistance Fee | A reasonable fee. Currently, $500 per trainer per day, |
Source: Item 6 — Other Fees (FDD pages 30–41)
What This Means (2025 FDD)
According to Moe's Southwest Grill's 2025 Franchise Disclosure Document, the On-Site Training and Assistance Fee covers additional training and assistance that a franchisee may request or that Moe's Southwest Grill may require beyond the initial training provided. This fee is incurred when the franchisee needs extra support at their location.
The fee is currently $500 per trainer per day, in addition to covering the trainer's travel and living expenses. This means that if a franchisee requests a trainer for multiple days, they will be responsible for the daily fee plus all associated travel and accommodation costs for the trainer. The FDD states that Moe's Southwest Grill is under no obligation to provide on-site training or assistance.
Moe's Southwest Grill has the ability to change this fee annually, but any increase is limited to the Allowed Adjustment. The Allowed Adjustment will not exceed, at the franchisor's option, (a) 50% of the fee that is in effect at the start of the calendar year or (b) the increase in the actual costs and expenses that they or their affiliates incur to provide such goods or services to you. The fee is due upon invoicing, providing a clear payment timeline for the franchisee.
This fee structure is fairly standard in the franchise industry, where franchisors often charge for additional support and training beyond the initial setup. It is important for prospective Moe's Southwest Grill franchisees to consider this potential expense when budgeting for their franchise, as unforeseen issues may necessitate additional on-site support.