What are the minimum staffing requirements for a Moes Southwest Grill franchise in terms of managers?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
12.7 Your Participation; Manager.
- A. Participation and Managers. You must devote your best efforts to the proper and effective operation of the Franchised Business. Your Franchised Business must employ at least two Managers who have successfully completed the Management Training Program and are dedicated to the Franchised Business. Your Managers must have day-to-day management responsibility for your Franchised Business, exercise on-premises supervision, and personally participate in the direct operation of the Franchised Business. We may, in our sole discretion, permit your Primary Contact to serve as a Manager for the Franchised Business, provided that it is their full-time job, they otherwise qualify for the position, and they successfully complete the Management Training Program.
- B. Director of Operations. If you and your affiliates operate four or more Franchised Businesses, in addition to the Managers for each Franchised Business that you operate, we may require you to appoint one or more Managers with the responsibility of supervising and supporting multiple Franchised Businesses (each, a "Director of Operations").
- C. Qualifications. Each Manager and Director of Operations must successfully complete the Management Training Program, satisfy any other minimum standards we may require for their position, and complete additional training and On-Site Training as we may specify.
Source: Item 22 — Contracts (FDD page 92)
What This Means (2025 FDD)
According to the 2025 Moe's Southwest Grill Franchise Disclosure Document, a franchisee must employ at least two managers who have successfully completed the Management Training Program and are dedicated to the franchised business. These managers are required to have day-to-day management responsibility, exercise on-premises supervision, and personally participate in the direct operation of the franchise.
The FDD also states that Moe's Southwest Grill may permit the franchisee's Primary Contact to serve as one of the managers, provided that it is their full-time job, they otherwise qualify for the position, and they successfully complete the Management Training Program. This offers some flexibility for owner-operators who wish to be directly involved in the management of their restaurant.
If a franchisee and its affiliates operate four or more Moe's Southwest Grill franchises, Moe's Southwest Grill may require the franchisee to appoint one or more Directors of Operations. These individuals would be responsible for supervising and supporting multiple franchise locations, in addition to the managers at each individual location. All managers and Directors of Operations must successfully complete the Management Training Program and meet any other minimum standards that Moe's Southwest Grill may require for their position.