How many full-time managers must a Moes Southwest Grill franchisee appoint?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition, you must appoint two full-time managers of your Restaurant (each a "Manager"). All of your Managers must successfully complete our initial management training program (the "Management Training Program") to our satisfaction. We may, in our sole discretion, permit your Primary Contact to serve as a Manager for the Restaurant, provided that it is their full-time job, they otherwise qualify for the position, and they successfully complete the Management Training Program. If you and your affiliates operate four or more Restaurants, in addition to your Managers for each Restaurant that you operate, we may require you to appoint one or more Managers with the responsibility of supervising and supporting multiple Restaurants (each, a "Director of Operations").
Source: Item 1 — The Franchisor and any Parents, Predecessors, and Affiliates (FDD pages 10–23)
What This Means (2025 FDD)
According to the 2025 Moe's Southwest Grill Franchise Disclosure Document, a franchisee must appoint two full-time managers for their restaurant. These managers are required to successfully complete Moe's Southwest Grill's initial management training program.
The FDD also states that the franchisee's Primary Contact, who is responsible for directly supervising the restaurant's operations and holding at least a 5% interest in the franchisee's entity, may also serve as one of the managers. However, this is contingent upon it being their full-time job, meeting the qualifications for the position, and successfully completing the Management Training Program.
Furthermore, if a franchisee and their affiliates operate four or more Moe's Southwest Grill restaurants, the franchisor may require the franchisee to appoint one or more Directors of Operations. These individuals would be responsible for supervising and supporting multiple restaurants, in addition to the managers at each individual location. This implies that the two full-time managers are required for each restaurant, regardless of whether a Director of Operations is also appointed.