What is included in the definition of the 'Computer System' that a Moes Southwest Grill franchisee must acquire?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
A. Acquisition and Operation. You must promptly purchase, lease and/or license and install at the Franchised Business, at your sole expense, the computerized point-of-sale system, computer and technology systems, mobile hardware, software, applications, associated computer hardware, telephone lines, network connections, communications equipment, high speed internet access (e.g. fiber or cable), and other equipment that we require from time to time (the "Computer System"), all of which you must keep in good maintenance and repair. You must use the Computer System in accordance with our Standards. We have the right to retrieve all data from your Computer System that we deem appropriate, and we may require you to obtain, at your expense, polling services we specify from a supplier that we specify (which may be us or our affiliates). If it becomes advisable at any time, in our sole discretion, for us to change, upgrade, or discontinue use of any of the components of the Computer System, you will comply with our directions, at your expense, within a reasonable time after notice to you. We will have no liability or obligation whatsoever with respect to our requirement that you modify or discontinue use of any of the components of the Computer System or any unauthorized modifications to the Computer System that you make.
- B. Computer Services. We or our affiliates may, in our sole discretion, provide you with, or require you to purchase from an Approved Supplier, (i) project management assistance related to, and coordinate the onboarding and configuration of, your Computer System before your Franchised Business opens or, if you are acquiring an existing Franchised Business, when you assume control of such Franchised Business; (ii) back office and polling services; (iii) required modifications and enhancements to the Computer System; and/or (iv) other maintenance and
Source: Item 22 — Contracts (FDD page 92)
What This Means (2025 FDD)
According to the 2025 Moe's Southwest Grill FDD, the Computer System that franchisees must acquire includes a computerized point-of-sale system, computer and technology systems, mobile hardware, software, applications, associated computer hardware, telephone lines, network connections, communications equipment, and high-speed internet access. Moe's Southwest Grill requires franchisees to purchase, lease, and/or license and install this Computer System at their own expense and maintain it in good condition.
Moe's Southwest Grill has the right to retrieve data from the franchisee's Computer System and may require franchisees to use specific polling services from a supplier that Moe's Southwest Grill designates, which could be Moe's Southwest Grill or its affiliates. If Moe's Southwest Grill decides to change, upgrade, or discontinue any part of the Computer System, franchisees must comply with these changes at their own expense within a reasonable time after receiving notice.
Moe's Southwest Grill bears no responsibility for the requirement that franchisees modify or discontinue using any components of the Computer System or for any unauthorized modifications made by the franchisee. Moe's Southwest Grill or its affiliates may provide project management assistance related to the Computer System, coordinate its onboarding and configuration, and offer back-office and polling services. They may also implement required modifications and enhancements to the system.