What must a Moes Southwest Grill franchisee purchase and install as directed by the franchisor?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
You must purchase and install, at your expense, all fixtures, furnishings, equipment (including a Computer System), décor and signs, as we direct. If we modify our menu, we may require you to purchase additional equipment to prepare and store new menu items. You may not install on or about your Restaurant any merchandise, furnishings, interior or exterior décor items, supplies, fixtures, equipment or utensils unless they have been approved by us in writing. You must purchase these items only from an Approved Supplier, unless we specify otherwise.
You are required to purchase most of the components of the Computer System that we specify from Approved Suppliers. Currently, we have Approved Suppliers for our POS System and for certain software that you must use in your Restaurant, including the Learning Management System. We also require you to use designated Approved Suppliers for point-to-point encryption ("P2PE") solutions (hardware and software) that are used in cooperation with your POS System to provide secure and compliant payment processing services. If we require you to use any proprietary software or to purchase any software from a designated vendor, you must execute any software license agreements that we or the licensor of the software require and any related software maintenance agreements. We may require you to maintain certain network connections, which may include using an Internet Service Provider or other communications provider that we approve or designate. Currently, we require you to obtain the POS System from our designated vendor (and we may collect from you the related upfront and ongoing fees for such POS System and pay the vendor on your behalf) and POS System support services from our affiliate. We may require you to maintain other support service contracts and/or maintenance service contracts from us, our affiliates, or designated Approved Suppliers.
We require you to accept major credit cards (Visa, MasterCard, American Express, and Discover) and other major payment methods (such as Apple Pay and Google Pay) for customer purchases, participate in our Gift Card and Loyalty Programs, and participate in our in-shop mobile and online ordering program. These programs may require that you invest in additional equipment and incur fees from the credit card processing vendors, gift card processing vendors, and other hardware and software vendors that we designate.
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 47–51)
What This Means (2025 FDD)
According to the 2025 Moes Southwest Grill Franchise Disclosure Document, franchisees must purchase and install all fixtures, furnishings, equipment (including a Computer System), décor, and signs as directed by the franchisor. If Moes Southwest Grill modifies its menu, franchisees may be required to purchase additional equipment to prepare and store new menu items. Franchisees cannot install any merchandise, furnishings, interior or exterior décor items, supplies, fixtures, equipment, or utensils unless they have been approved by Moes Southwest Grill in writing. These items must be purchased only from an Approved Supplier, unless Moes Southwest Grill specifies otherwise.
Moes Southwest Grill also requires franchisees to purchase most of the components of the Computer System from Approved Suppliers. This includes Approved Suppliers for the POS System and for certain software, such as the Learning Management System. Franchisees must also use designated Approved Suppliers for point-to-point encryption (P2PE) solutions, including hardware and software, that are used with the POS System to provide secure and compliant payment processing services. If Moes Southwest Grill requires the franchisee to use any proprietary software or to purchase any software from a designated vendor, the franchisee must execute any software license agreements and related software maintenance agreements.
Furthermore, Moes Southwest Grill may require franchisees to maintain certain network connections, which may include using an Internet Service Provider or other communications provider that Moes Southwest Grill approves or designates. Currently, franchisees are required to obtain the POS System from Moes Southwest Grill's designated vendor, and Moes Southwest Grill may collect the related upfront and ongoing fees for such POS System and pay the vendor on the franchisee's behalf. Moes Southwest Grill may also require franchisees to maintain other support service contracts and/or maintenance service contracts from Moes Southwest Grill, its affiliates, or designated Approved Suppliers.
Moes Southwest Grill requires franchisees to accept major credit cards (Visa, MasterCard, American Express, and Discover) and other major payment methods (such as Apple Pay and Google Pay) for customer purchases, participate in the Gift Card and Loyalty Programs, and participate in the in-shop mobile and online ordering program. These programs may require that franchisees invest in additional equipment and incur fees from the credit card processing vendors, gift card processing vendors, and other hardware and software vendors that Moes Southwest Grill designates.