When might a Moes Southwest Grill franchisee incur additional expenses related to the POS System?

According to Moes Southwest Grill's 2025 Franchise Disclosure Document, franchisees may face additional expenses related to the POS system in several situations. The initial computer system, which includes the POS system, is estimated to cost between $13,000 and $50,100. Franchisees may also need to pay a POS System Administration Fee, estimated between $1,500 and $2,000, for project management assistance related to the POS system.

Additional expenses can arise if the franchisee requires extra POS system terminals, equipment, training, or installation services. Moes Southwest Grill may also require franchisees to purchase, license, or lease additional hardware or software for the POS system. Furthermore, franchisees are responsible for ongoing license, maintenance, and service fees to keep the POS system operational and compatible with Moes Southwest Grill's systems. The estimated total annual cost to license, operate, and support the POS system ranges from $3,360 to $7,068 under the CapEx Program and $8,736 to $12,804 under the HaaS Program, which includes various fees that are subject to change.

Moes Southwest Grill may revise the specifications for the computer system, including the POS system, and franchisees are contractually obligated to make periodic upgrades and updates at their own expense. If Moes Southwest Grill decides to change, upgrade, or discontinue the current POS system, franchisees must comply with these changes, which includes purchasing a new POS system, signing necessary agreements, and paying any related POS System Support Fees. Franchisees are also responsible for the costs associated with building an interface to ensure their system communicates with Moes Southwest Grill's system if they are authorized to use a POS system other than the one specified by Moes Southwest Grill.