For a Moes Southwest Grill franchise, what is the definition of 'Minimum Specifications' for the POS system, and who can update them?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
c. "Minimum Specifications" shall have the meaning set forth in the Manuals, which Franchisor, in its sole discretion, may update from time to time.
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POS System.
As a prerequisite for Company to provide the Support Services, the POS System must be in good operating condition and meet the Minimum Specifications (including, without limitation, the standard hardware and software requirements set forth therein).
Franchisee is responsible for implementing temporary procedures or workarounds as necessary to ensure continuous operation of the Franchised Business while Company is providing Support Services.
Franchisee is responsible for backing up its files, data and programs and for reconstructing corrupted, lost or altered Franchisee files, data and programs.
Source: Item 22 — Contracts (FDD page 92)
What This Means (2025 FDD)
According to the 2025 Moe's Southwest Grill Franchise Disclosure Document, the 'Minimum Specifications' for the Point of Sale (POS) system are detailed in the Manuals. These specifications outline the standard hardware and software requirements that the POS system must meet to be supported by the company.
The FDD specifies that Moe's Franchisor SPV LLC ('Franchisor') has the sole discretion to update these Minimum Specifications from time to time. This means that Moe's Southwest Grill franchisees must ensure their POS systems comply with the latest standards set by the franchisor to maintain support and proper functionality.
For a prospective franchisee, this implies a need to stay informed about any changes to the POS system requirements and to budget for potential upgrades or modifications to remain compliant with Moe's Southwest Grill standards. The franchisee is responsible for implementing temporary procedures or workarounds to ensure continuous operation while the Company provides support services. Additionally, the franchisee is responsible for backing up its files, data, and programs and for reconstructing corrupted, lost, or altered files, data, and programs.