Does the experience of franchisee trainers for Moes Southwest Grill vary?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
** We use various forms of instructional materials in the Management Training Program, including lectures, videos, workbook assignments, PowerPoint presentations, the Manuals, training guides, role-playing, and hands-on experience working in a fully operational Restaurant. We require you to bring to the Management Training Program a dedicated tablet that meets the hardware and software specifications necessary to use our electronic learning management system.
Training Staff. Jessicah Pounds, the Vice President, Training for GoTo Foods, supervises and manages our training programs and the training staff. Jessicah has over 30 years of experience in the restaurant industry and has been on the training staff of GoTo Foods since March 2013. Other members of our staff and of our affiliates' staffs may assist in training as needed. Our training staff has an average of a
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 53–68)
What This Means (2025 FDD)
According to the 2025 Moes Southwest Grill FDD, the experience level of franchisee trainers can indeed vary. Moes Southwest Grill may authorize certain franchisees who have a Certified Training Manager, operate a Certified Training Location, and meet other requirements to provide all or portions of the Management Training Program. Because these trainers are other franchisees, their experience levels will not be uniform.
Jessicah Pounds, the Vice President, Training for GoTo Foods, supervises and manages the training programs and staff. Other members of the staff and affiliates' staffs may assist in training as needed. The training staff has an average of approximately 11 years of experience in the restaurant industry. The training staff will vary based on the training format used.
For a prospective franchisee, this means that the quality and depth of training received may depend on whether the training is conducted by Moes Southwest Grill's corporate trainers or by experienced franchisees. It is important to note that Moes Southwest Grill maintains standards for Certified Training Managers and Certified Training Locations, which are intended to ensure a consistent level of training quality, regardless of who provides the training.