What is the estimated range of transaction fees for credit card processing at Moes Southwest Grill?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
provide credit card data and security services that are consistent with PCI-DSS requirements, including a managed firewall, quarterly network scans, endpoint detection and response solutions, and managed Wi Fi. We may also require you to obtain data breach protection insurance provided by |
| Type of Fee1 | Amount | Date Due | Remarks |
|---|---|---|---|
| such Approved Supplier. We require that | |||
| you submit annually proof of your PCI-DSS | |||
| compliance status. We may also charge an | |||
| administrative fee to review your systems | |||
| and | |||
| verify | |||
| your | |||
| compliance | |||
| with | |||
| these | |||
| requirements. These fees are subject to | |||
| change, but any fees that we or our affiliates | |||
| charge will not exceed 110% of our or our | |||
| affiliates' actual costs and expenses. | |||
| Gift Card and Loyalty Program Fees | Amount of administrative fees | As incurred | You must participate in the gift card, loyalty, and other electronic incentive programs (the "Gift Card and Loyalty Programs") that we establish, using vendors that we designate, which may include us or our affiliates. We or our affiliates may charge, or collect on behalf of our vendors, an administrative cost for participating in these programs. Currently, our gift card distributor retains 7.75% or 12% of the value of a gift card purchased from a retailer other than a Restaurant (with the percentage varying by retailer). If a gift card is redeemed in your Restaurant, we will reimburse the redeemed amount minus the 7.75% or 12% administrative fee retained by the vendor. In addition, currently, you must pay our designated gift card processor $4.50 per Restaurant per month to cover unlimited transactions and settlement processing. These fees are subject to change, but any fees that we or our affiliates charge will not exceed 110% of our or their actual costs and expenses. |
| Loyalty App Fee | Currently, $62 per month. | As incurred | You are required to participate in our loyalty program. This fee is payable to us or a vendor that we designate for use of our designated loyalty app. This fee is subject to change. |
| Online Ordering Fee | The then-current fee. Currently, $111 per month, plus a per transaction fee (currently, 0.04% per transaction) and additional charges based on services subscribed to | As incurred | You must participate in our online ordering program. This fee is payable to us or a vendor that we designate. Additional fees may apply based on our vendor contracts. These fees are subject to change, but any fees that we or our affiliates charge will not exceed 110% of our or their actual costs and expenses. |
| Ordering Support Fee | The then-current fee, which will vary based on the services provided. | Payment Due Date | We require you to pay to us, our affiliates, and/or one or more third parties that we designate, an ordering support fee, in an |
| Type of Fee1 | Amount | Date Due | Remarks |
|---|---|---|---|
| Currently, 3% of the pre-tax transaction amount for each transaction that is processed through our online ordering system. | amount and at the times that we specify, for various ordering support services that we will provide or arrange for our affiliates or third parties to provide, such as services related to online and catering ordering platforms, call center(s), ordering and delivery management services, and catering rewards programs. We may include in the fee our and our affiliates' costs and administrative expenses related to procuring, providing, and/or developing the services, including without limitation the costs of integrating such services with the Computer System. We may modify this fee (including by changing it to a fixed fee per transaction) and the included products and services from time to time, but any fees that we or our affiliates charge will not exceed 110% of our or their actual costs and expenses. | ||
| Technology Fee | Our then-current fee, which may be based on a percentage of Net Sales, fixed fees, and/or usage fees. Currently, we do not collect this fee. |
Source: Item 6 — Other Fees (FDD pages 30–41)
What This Means (2025 FDD)
According to Moes Southwest Grill's 2025 Franchise Disclosure Document, the franchise does not explicitly list a range for credit card processing fees. However, it does state that for online ordering, franchisees must pay a per transaction fee of 0.04%.
Moes Southwest Grill franchisees also participate in gift card and loyalty programs, which have associated fees. The gift card distributor retains 7.75% or 12% of the value of gift cards purchased from retailers other than a Moes Southwest Grill restaurant. If a gift card is redeemed at a restaurant, the franchisee will be reimbursed the redeemed amount minus the 7.75% or 12% administrative fee. Additionally, franchisees must pay the designated gift card processor $4.50 per restaurant per month for unlimited transactions and settlement processing.
In addition to the online ordering and gift card fees, Moes Southwest Grill franchisees are subject to a loyalty app fee of $62 per month. There is also a technology fee that Moes Southwest Grill may charge, which may be based on a percentage of net sales, fixed fees, and/or usage fees. Currently, this technology fee is not collected. These fees are subject to change, but Moes Southwest Grill states that any fees charged will not exceed 110% of their actual costs and expenses.