What are the day-to-day responsibilities of the Managers for a Moes Southwest Grill restaurant?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
You must have two Managers who are dedicated to the Restaurant, one of whom may also be the Primary Contact. Your Managers must have day-to-day management responsibility for your Restaurant, exercise on-premises supervision, and personally participate in the direct operation of the Restaurant. Your Managers may be (but are not required to be) an Owner. Your Managers must complete the Management Training Program to our satisfaction. You must inform us in writing of the identity of your Managers and any successor Managers.
If you operate four or more Restaurants, we may require you to hire one or more additional Managers to serve as a Director of Operations to provide additional support and supervision to multiple Restaurants. Your Directors of Operations must meet any minimum standards for such position and must complete the Management Training Program and any other training programs that we specify to our satisfaction.
Source: Item 15 — Obligation to Participate in the Actual Operation of the Franchise Business (FDD pages 75–76)
What This Means (2025 FDD)
According to the 2025 Moe's Southwest Grill FDD, each restaurant must have two dedicated managers, one of whom can be the Primary Contact. These managers are responsible for the day-to-day management and on-premises supervision of the restaurant, and they must actively participate in its direct operation.
These managers may, but are not required to be, an Owner of the franchise. Moe's Southwest Grill requires that the franchisee inform them in writing of the identities of the managers and any successor managers. All managers must complete the Management Training Program to the satisfaction of Moe's Southwest Grill.
If a franchisee operates four or more Moe's Southwest Grill restaurants, they may be required to hire one or more additional Managers to serve as a Director of Operations. These Directors of Operations provide additional support and supervision to multiple restaurants and must meet minimum standards for the position, complete the Management Training Program, and any other training programs that Moe's Southwest Grill specifies.