What does the Computer System for a Moes Southwest Grill include?
Moes_Southwest_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
e, the POS System, computer systems, mobile hardware, software, online ordering platform, associated computer hardware, telephone lines, network connections, communications equipment, high speed internet access (e.g. DSL or cable), credit card, gift card and loyalty card processing equipment, and other equipment that we require from time to time (collectively, the "Computer System"), all of which you must keep in good maintenance and repair.
The Computer System currently includes a back-office PC, one monitor, one back office multifunction printer, between one and four POS System terminals, peripherals related to the POS System (including the kitchen display system and a firewall device), and other related software and equipment. We estimate the total cost of the Computer System will be between $13,000 and $50,100, depending on the size and design of your Restaurant. Whether you are opening a new Restaurant or purchasing an existing Restaurant, we may, in our sole discretion, provide you with project management assistance related to, and coordinate the onboarding and configuration of, your POS System. You must pay us for such services our then-current POS System Administration Fee, which is currently estimated to be between $1,500 and $2,000. You may incur additional expenses if you require additional POS System terminals, equipment, training, or installation services. We may require you to purchase, license, or lease additional hardware or software.
The Computer System includes a POS System that we specify, the principal functions of which are to manage permanent financial records of sales transactions at your Restaurant, cash control, inventory control, and menu and price change control, among other things. We will have electronic and manual access to certain information within the POS System and there are no contractual limitations on our right to access this information. We have developed interfaces with our preferred providers that facilitate this access. You must provide any assistance we require to integrate your POS System with our headquarters system at the earliest possible time and in the manner we prescribe. You must accurately, consistently, and completely record, structure, capture and provide all required information through your POS System in accordance with all applicable laws and protect such information as required.
To maintain a consistent reporting system, you must purchase or lease and use a POS System specified by us from a designated Approved Supplier. We estimate that the initial cost to you for the POS System and related necessary equipment, including installation and activation, currently
ranges from $8,800 to $14,200 under the CapEx Program, depending on the number of terminals, travel costs, and other logistical factors. Under the CapEx Program, you must pay a monthly software license fee for the POS System that is currently $140 to $324 per month depending on your equipment configuration. If you choose to lease the POS System under the HaaS Program, you must pay a monthly software license and hardware lease fee for the POS System that is currently $588 to $802 per month depending on your equipment configuration and a one-time $300 activation fee. We will collect the monthly fees, which may change from time to time, and pay them to the vendor on your behalf.
Whether you are opening a new Restaurant or purchasing an existing Restaurant, we may, in our sole discretion, provide you with project management assistance related to, and coordinate the onboarding and configuration of, your POS System. You must pay us for such services our thencurrent POS System Administration Fee, which is currently estimated to be between $1,500 and $2,000. You may incur additional expenses if you require additional equipment, training, or installation services.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 53–68)
What This Means (2025 FDD)
According to the 2025 Moes Southwest Grill Franchise Disclosure Document, the Computer System includes a back-office PC, one monitor, one back office multifunction printer, between one and four POS System terminals, peripherals related to the POS System (including the kitchen display system and a firewall device), and other related software and equipment. The estimated total cost for this system ranges from $13,000 to $50,100, varying with the restaurant's size and design.
The Computer System incorporates a POS System that Moes Southwest Grill specifies. The principal functions of this POS System are to manage financial records of sales transactions, cash control, inventory control, and menu and price change control. Moes Southwest Grill will have both electronic and manual access to information within the POS System, without contractual limitations on their access rights. Franchisees are obligated to assist in integrating their POS System with Moes Southwest Grill's headquarters system.
Moes Southwest Grill may revise the specifications for the Computer System, including the POS System, and franchisees are contractually required to make periodic upgrades and updates to remain compliant with Moes Southwest Grill's standards. Franchisees are required to purchase a dedicated iPad or Windows tablet/computer for the Learning Management System, with an annual license fee of $210 per restaurant. A high-speed broadband connection is also required to support the Computer System. Moes Southwest Grill may also require franchisees to use approved suppliers for credit card data security services, estimated to cost between $75 and $150 per month.